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All 194 Atlanta hotels

InterContinental Buckhead Atlanta: Traveler Reviews

5.0 of 5
3315 Peachtree Rd NE, Atlanta, GA 30326 (Buckhead)
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InterContinental Buckhead Atlanta
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Ranked #9 of 194 hotels in Atlanta
Most recent review
5 of 5 stars Reviewed December 1, 2012
djr311 New York City, New York
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798 reviews from our community

Traveler rating
    519
    186
    44
    32
    17
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Families
104
 
Couples
222
 
Solo
67
 
Business
263
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York City, New York
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
“Very Nice”
5 of 5 stars Reviewed December 1, 2012

Stuffy, but a very nice intercontinental. I prefer the more modern locations, but this was satisfactory. Could use a higher end coffee system in the rooms. Would stay here again if in the area. The room was a little smaller than I expected for Atlanta.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this review
December 9, 2012
We are glad to be your preferred hotel for your visits to Atlanta. We like to think we have the perfect mix of old school Southern charm and hospitality with all the modern conveniences you could ask for. We hope to have you as our guest again soon!
-Patrick
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auburnyellowrose
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
“Nice respite after an emotial journey...”
5 of 5 stars Reviewed November 26, 2012

We stopped over at the ICBA after a family funeral. Needless to say, the staff were courtesous and polite. I checked in with my toddler son on my hip and the check-in staff were engaging asking his name, handing him a coloring book and crayons. The Bell Captain gave me the low down on the property - only 8 years old, 24 hour fitness center, great spa, an excellent bourbon bar (will do next time), and fabulous accomdations. Let me say that I could live in the bathroom - spa tub, great shower, and fabulous scents. My kids loved playing while the husband got to decompress in front of a huge flat screen. Shame we couldn't stay longer but it was a nice stopover place.

We will return.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this review
November 30, 2012
We are so glad we could make a difficult occasion a little more comfortable for your family. I am proud to work for a hotel with such dedicated and caring staff. Your review was music to my ears. Please come back again any time; we would love to continue to impress you!

Patrick
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Ponte Vedra Beach, FL
Top Contributor
128 reviews 128 reviews
42 hotel reviews
Reviews in 43 cities Reviews in 43 cities
50 helpful votes 50 helpful votes
“Will stay everytime I am in ATL”
5 of 5 stars Reviewed November 26, 2012

Was here on business and had an awesome time. Top-notch service during the entire stay beginning with the Bell Staff. They make you feel so welcome, always call you by name and take great care of you. Make sure you visit the Bourbon Bar for one of their custom cocktails and homemade chips and check out the Ham Bar at Southern Art, wow. The car service is a nice convenience and the drivers are excellent. The room was immaculate and loved the separate tub and shower. Bed was super comfortable. I highly recommend!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this review
November 30, 2012
So pleased we could make your business trip feel just a little bit like a vacation! I know having to travel for work can be draining, and I am pleased our staff made such an effort to take care of you! We are vey lucky to have such a unique bar and restaurant; glad you found some time to take advantage. Please come again and experience even more of what we have to offer; our spa and fitness center is also top notch!

Patrick
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Georgia
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
“Comfortable and pleasant”
3 of 5 stars Reviewed November 25, 2012

If you're a regular Joe, this hotel really only has one thing going for it: location. It is in a great location that is convenient to so many Buckhead spots.
Pros:
Close to great restaurants and fun attractions
Easy to navigate in/out of property--easy self-parking
Separate marble tile shower and bath tub

Cons:
Expensive. It seems like the minimum price for any food item on the menu is $18. A small pot of coffee from room service was $12, and a Coke was $6. Wow. Hope you're traveling on an expense account.
Not as attentive to detail as you'd expect. This is a 4-star property in the main entertainment and tourist district of Atlanta. Yet you find dusty artifacts, grungy furniture and shabby towels/linens in the rooms. At least that is how it was in my room on the 12th floor. (To their credit, when asked how my stay was, I brought this to the attention of the front desk rep at check-out, and was given an apology.)
Chintzy soap/shampoo/lotion. It's from Sysco. The same company that sells bulk foodservice items--not what I expected here.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this review
November 30, 2012
I am so sorry to hear you did not feel your experience was up to par. We strive to pay attention to every detail of the hotel and ensure everything is impeccable for ours guests. Clearly we needed to put more work into your room. I feel that it is our exemplary service and wonderful, genuine staff which sets us apart from the competition. I hope the colleagues you encountered, along with our fabulous location, wins you back to the InterContinental Buckhead for another try.

Patrick
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Bowling Green, Kentucky
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“GREAT EXPERIENCE”
5 of 5 stars Reviewed November 25, 2012

The intercontinental is located on Peachtree road very close to the Mall.The whole experience was very good.The check in process was smooth with friendly staff. The Concierge was able to give us very good dining choices. The in house restaurant Southern Art served up some great foot. The Bourbon Bar had the best selection of rare bourbons . The staff went out of their way to make us feel at home. Overall a great stay.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this review
November 30, 2012
It is so important to us that our guests feel we are their “home away from home”; I am pleased we could convey this feeling to you. I am glad you took advantage of our wonderful dining options, and you found them as outstanding as I do. We look forward to having you as our guest again.

Patrick
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Additional Information about InterContinental Buckhead Atlanta

Also Known As:
Intercontinental Buckhead Atlanta Hotel Atlanta
Intercontinental Buckhead Atlanta Hotel
Intercontinental Atlanta
Intercontinental Buckhead
Address: 3315 Peachtree Rd NE, Atlanta, GA 30326
Phone Number:
Region: United States > Georgia > Atlanta > Buckhead
Amenities:
Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Atlanta
#5 Luxury Hotels in Atlanta
#6 Romantic Hotels in Atlanta
#19 Family Hotels in Atlanta
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The InterContinental Buckhead sets new standards of luxury with international flair and southern elegance. A Peachtree Road address puts you close to Buckhead s thriving business and shopping districts and provides easy access to attractions such as the Georgia Aquarium, the High Museum of Art, the New World of Coca-Cola and the CNN Studio Tour. ... more   less 
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