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“Pretty nice...” 4 of 5 stars
Review of InterContinental Buckhead Atlanta

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InterContinental Buckhead Atlanta
5.0 of 5 Hotel   |   3315 Peachtree Rd NE, Atlanta, GA 30326 (Buckhead)   |  
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Ranked #8 of 188 hotels in Atlanta
GreenLeadersGold level
Chattanooga, Tennessee
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“Pretty nice...”
4 of 5 stars Reviewed August 13, 2012

I have stayed here 25+ times as well as at the jw marriot, W Hotel, grand hyatt and Ritz Carlton in Buckhead. This hotel is nice but quite pricey...I only stay here when I get a deal on the low cost websites. The rooms are nice with classy finishes. The parking garage is annoying. They don't have a parking attendant working the gate. You have to take your parking ticket to the front desk before you leave...which is a hassle and an unneeded extra step. Otherwise, the lobby and overall feel is very plush. The service wasn't at the Ritz's level, but was good. Breakfast is pricey at $25 plus tip

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this review, August 17, 2012
Thanks for your observations - we will improve our parking procedures! SO glad you enjoyed the overall feel of the hotel - the multi-million dollar refreshment has been getting the comments we had wished for - hope you had time to enjoy the 47 inch HDTV's with almost 100 channels! The breakfast buffet is a great option when you are hungry enough to get your money's worth otherwise I agree that the a la carte option might be more convenient. Hope to get you up to 50+ stays in the near future :-) Give the hotel a call next time you are looking to come to Bukhead.

-Patrick
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1,106 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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English first
Boston, Massachusetts
1 review
5 of 5 stars Reviewed August 9, 2012

I had a very pleasant stay while I was at the Intercontinental. I was very impressed with the service at this hotel. I've heard people speak very highly of the service, and I would have to agree with them when they say the service at this hotel is top-notch quality. I was checked in by Andrew and then spoke with him again when I had a quick question regarding my room. i was very pleased with how I was greeted at the front desk and how fast my check-in was. Andrew was genuinely polite and very professional, wanting to make sure I was enjoying my time at the hotel.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this review, August 15, 2012
Andrew is a one of our many stars. You are so gracious to write this review and pin point the service you experienced. This industry is so demanding being open 24/7 and when my colleagues are recognized for their efforts, all their efforts to go up and above their call of duty are justified. Thanks for the inspiration for us to continue to raise the bar. We sincerely are delighted you enjoyed your stay.

-Patrick
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Southern US
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 7, 2012 via mobile

I've been staying at this hotel during my travels to Atlanta over the last 4 years. It is a great hotel and here is why:
- location: it is a very easy walk from the MARTA to the property
- service: they provide great service with alacrity. The door man knew my name when I arrived.
- rooms: they are clean and well appointed . The showers could use a little work though.
- Lobby: the lobby is always buzzing with activity from people hanging out (you are likely to see a celeb or wanna befor those that are into that type of thing)
- Restaurant : the in house restaurant has changed to low country from French . Good move.

Again, nice place. Buckhead is a great place for this type of property.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this review, August 8, 2012
You have been coming to the hotel longer than I have been running it! Thanks for the loyalty. This is the best staff I have ever worked with. The renovated rooms have brought us great comments. Southern flavor - The buzz around the Bourbon Bar and the Southern Art restaurant give our guest’s a chance to experience the produce and specialties the region has to offer – so glad you enjoyed the change. Thank you for talking time out of your busy schedule to post this review.

-Patrick
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Haifa, Israel
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 7, 2012

Everything at this hotel was flawless. Being a Priority Club gold customer may have helped, but the entire experience from the check-in to check-out was very smooth and inviting. Do not miss the breakfast buffet which is at a very high standard and quality; make sure you check out the fresh juice, the Belgian waffle and omelet stand :-) Rooms are clean and large, pool is great, valet parking, while expensive, was very efficient. Beds were comfortable, and the bath was well lit and equipped. It was my birthday and I was pleasantly surprised to receive a decorated and personalized cake ! here is to a nice gesture which you do not see every day.

Will absolutely consider for a repeat stay in travel will take me to the Atlanta Buckhead area.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this review, August 8, 2012
I am pleased that your stay here at our hotel was such a joy. The least we could do was to offer you a piece of cake for having spent your birthday with us :-) The delicious breakfast buffet at Southern Art is such a great way to get the calories needed to have a great start of the day - dinner is pretty amazing too! Thanks for staying with us and we look forward to your next visit.

-Patrick
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Knoxville, Tennessee
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 7, 2012

Had a very nice long weekend trip from the time we pulled in for valet to the time we left everyone was very nice. Had a car that took in a 2 mile radius which was great. Rooms where nnice bathroom was nice. Great food room service. Used the pool one day very nice had a full bar which was nice. The staff made our weekend getaway very enjoyable and relaxing.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this review, August 8, 2012
Thank you for taking the time to post a Trip Advisor comment. Future guest find these very helpful and we appreciate all of the positive feedback and glad you were able to enjoy numerous hotel amenities. I am so happy that your getaway was enjoyable and relaxing and we hope you visit us again in the near future.

-Patrick
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Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2012

Everything about this stay was perfect. Service was impeccable. It is like they were waiting for me and only me at check in. The bed was the most comfortable I've ever had the pleasure of laying in. The bathtub was gigantic. The shower was huge as well. The pool was wonderful. The room was very very tidy. The parking was a little expensive, but overall very worth it.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this review, August 8, 2012
Your comments are music to my ears and motivate us to raise the bar each day. So glad your stay was memorable. Thank you for taking time to write on Trip Advisor and share your experience.

-Patrick
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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2012

My husband and I just wanted to give a shout-out to Miguel Angel, one of the men that works in the banquet services of the hotel. The moment we walked into the club on the 21st floor, he made us feel welcomed and special. He has a gift for hospitality, and I hope the managers of the hotel realize what a gem he is.

The hotel is lovely, and our room was immaculate. The bed and bedding was extraordinarily comfortable, the views from our corner room were great, and the shower was just the right size and pressure. The food and service at the club room were great. Overall, we had a great stay.

Room Tip: A room in one of the top three floors comes with access to the club, and while $50 sounds expensive...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirchallP, General Manager at InterContinental Buckhead Atlanta, responded to this review, August 8, 2012
First I would like to say that I am extremely happy that you enjoyed your stay and found the hotel to be so great. Next, rest assure we consider ourselves very lucky to have colleagues of Miguel’s caliber and know that they are the greatest asset to this hotel. Glad you had a great stay and we look forward to your return.

-Patrick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about InterContinental Buckhead Atlanta

Address: 3315 Peachtree Rd NE, Atlanta, GA 30326
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Atlanta
#4 Spa Hotel in Atlanta
#4 Romantic Hotel in Atlanta
#5 Luxury Hotel in Atlanta
#9 Business Hotel in Atlanta
#13 Family Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Buckhead Atlanta 5*
Official Description (provided by the hotel):
The InterContinental Buckhead sets new standards of luxury with international flair and southern elegance. A Peachtree Road address puts you close to Buckhead s thriving business and shopping districts and provides easy access to attractions such as the Georgia Aquarium, the High Museum of Art, the New World of Coca-Cola and the CNN Studio Tour. ... more   less 
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Also Known As:
Intercontinental Buckhead Atlanta Hotel Atlanta
Intercontinental Atlanta

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