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“Don't Use A Credit Card” 2 of 5 stars
Review of Castleberry Inn & Suites - GA Dome

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Castleberry Inn & Suites - GA Dome
2.0 of 5 Hotel   |   186 Northside Drive, Atlanta, GA 30313   |  
Hotel amenities
Ranked #148 of 189 hotels in Atlanta
Kirkwood, New Jersey
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
“Don't Use A Credit Card”
2 of 5 stars Reviewed November 20, 2012

Stayed during the lobby renovation, which started early in the morning. Breakfast was ok, but you have to get up early if you want to eat here. Once the little bit they put out is gone, forget it.
Hallways have an unpleasant odor.
Received a call during the late evening hours by a person claiming to be from corporate. He wanted to confirm my information. Asked for my credit card number. Which I did not give. Funny thing, he knew my name and room number. Front desk claimed they called the police, but I never spoke with them.
If you decide to stay here, be warned.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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151 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 17, 2012

The staff at the front desk are what makes this hotel a real gem. The rooms are clean and spacious, but are a little dated. They have a nice continental breakfast in the lobby. Would stay here again next time I come to Atlanta.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 17, 2012

I was pleasantly surprised by our stay here. It was clean, the staff was friendly, and we felt safe while staying here. If you're looking for a world class hotel with everything brand new, this isn't the place. We were looking for an inexpensive hotel that was clean and comfortable, and Castleberry exceeded our expectations. Neighborhood isn't great but was perfectly ok to walk to the Georgia Dome for the game. Free parking was another plus. It is very convenient to downtown by taxi and the Marta station is an easy walk in the daytime. Again, for the price, it can't be beat in downtown Atlanta.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 17, 2012

My wife and I stayed here last weekend after attending the Falcons game at the Gergia Dome. The location was 3 blocks from the dome. We walked to the game in 5 minutes and we walked a couple blocks to dinner and back with no problems. Thats pretty good considering we were wearing the opposing teams jerseys! The hotel just finished remodeling and it looks pretty good. The room was not lavish by any means but it wasn't terrible. I would say that it is an average hotel, but nothing special. Do not expect a 5-star hotel, but its not a dump. The price was better than anything else around that area. I would stay here again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Orleans, Louisiana
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 14, 2012

just your average hotel, kinda in the hood, but if your going to a bulldogs or falcons game its perfect. they are only about a half mile if that to the georgia dome. I got our room through hotels.com and me being cheap i took the cheapest thing i found and this was it, not knowing atlanta or the area i figured we would be in town,I was wrong. castleberry is about a fifteen minute taxi ride to downtown. If you need a taxi call them yourself, do not let the hotel do it for you, the guy they call rips you off, charges a flat fee of 20 bucks, it should be 12 according to two other taxi drivers i talked to. the hotels room description said ourr room overlooked the courtyard and a view of the city. I dont know what room they were talking about cause ours faced a brick wall. if you want to be in downtown dont stay here if your going to a game definetly stay here.

Room Tip: do not get 208
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 9, 2012

This is my honest review. It's actually my first review I've ever done. I felt the need just in case someone was in my shoes, not knowing where to choose, and wondering what is nice. This place is awful. It looks nice on the outside, which will fool you because it's a mess in the inside. I understand they are going through renovations; however, that does not explain why there was dirt in the tub when we got there. That also doesn't explain why the curtains are uneven and there was an obvious threading in the middle where someone had cut it and sewn it back together. The room had two doors to it, it looked as if two room were joined to make a suite. The plugs were awful & unsafe. Only one side worked. The ironing board was a true joke. It was a miniature ironing board, one like you would have on a college dorm. I'm providing pictures so you can see for yourself. I'm so thankful that we only stayed for one night. It looks like they got a bootlegger to do repairs in the rooms. Don't be fooled by the outside or foyer. The rooms are scary. Trust me. Dirty, not much lighting, super thin walls, bootlegged repairs, cut up curtains, fixtures not in working order, dirty bathtub, and miniature ironing board that you will have to sit on table to iron.

When you leave the parking lot and make a left, it is hood city!! Scary! We were fooled! Our GPS had us enter from the decent end, but when we left out & came back, it brought us from the opposite way!! That was "hood city". I'm a church going person & would not lie on this hotel. I would have nothing to gain. It's bad and I would NOT recommend anyone to stay there.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed October 5, 2012 via mobile

I have never felt so uncomfortable in a "hotel" in my life. This place is small, dingy, poor lighting in the room, no counter or counter space on the bathroom at all, very small beds, really thin sheets, rough wash cloths, rough soap bars, paper thin walls in which uou can hear anuone passing your room conversation, inconvenient location of ice and vending machines, very out of date decor which reminds me of a "motel", poor carpeting, and not to mention no extra blankets on stand by for guest. I wish I could get my $241.00 back for the two nights I paid for, and go and find me a better quality hotel. On a positive note, the few staff members I did interact with had positive attitudes. Would not stay here again.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonia186, Director of Sales at Castleberry Inn & Suites - GA Dome, responded to this review, October 12, 2012
First of all thank you for your response. It is very hard sometimes for us to hear such negative feedback regarding our property, however this is how we learn and grow. We are currently renovating our rooms and addressing most of the issues in your review, it is our plan to have all of the rooms 100% complete very soon. We do hope that you will give us another chance in the near future. Please contact me directly at 404-893-4663.

Thank you again for taking the time out to express your concerns.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Castleberry Inn & Suites - GA Dome

Address: 186 Northside Drive, Atlanta, GA 30313
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #148 of 189 hotels in Atlanta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Castleberry Inn & Suites - GA Dome 2*
Official Description (provided by the hotel):
THE ALL NEW CASTLBERRRY INN & SUITES is located in downtown Atlanta just 4 short blocks from the GA Dome and GWCC. We are less than 3 miles to the CNN, Phillips Arena, and the GA Aquarium and within 5 miles of Turner Field. Each room has been recently renovated and is furnished with a flat-screen TV and work desk with a traditional decor. We have a full-service restaurant and spa adjacent to the hotel. A relaxing courtyard, Free wireless, parking and breakfast on the weekends you will find standard at the All New Castleberry Inn & Suites. Attractions such as the World of Coca-Cola Museum and Centennial Olympic Park are within 5 miles of Castleberry Inn & Suites. A MARTA public transportation station is also nearby for easy access to other destinations in downtown Atlanta. 100% Smoke-Free. ... more   less 
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Also Known As:
Castleberry Inn & Suites - Ga Dome Hotel Atlanta
Castleberry Inn And Suites - Ga Dome
Castleberry Hotel Atlanta

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