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Castleberry Inn & Suites - GA Dome: Traveler Reviews

2.0 of 5
186 Northside Drive, Atlanta, GA 30313
Hotel amenities
Castleberry Inn & Suites - GA Dome
Ranked #145 of 194 hotels in Atlanta
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119 reviews from our community

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Traveler rating
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Savannah, Georgia
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Overnight stay near Georgia Dome”
3 of 5 stars Reviewed October 17, 2012

My wife and I stayed here last weekend after attending the Falcons game at the Gergia Dome. The location was 3 blocks from the dome. We walked to the game in 5 minutes and we walked a couple blocks to dinner and back with no problems. Thats pretty good considering we were wearing the opposing teams jerseys! The hotel just finished remodeling and it looks pretty good. The room was not lavish by any means but it wasn't terrible. I would say that it is an average hotel, but nothing special. Do not expect a 5-star hotel, but its not a dump. The price was better than anything else around that area. I would stay here again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jake R about Castleberry Inn & Suites - GA Dome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Senior Contributor
27 reviews 27 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“average hotel kinda in the hood”
3 of 5 stars Reviewed October 14, 2012

just your average hotel, kinda in the hood, but if your going to a bulldogs or falcons game its perfect. they are only about a half mile if that to the georgia dome. I got our room through hotels.com and me being cheap i took the cheapest thing i found and this was it, not knowing atlanta or the area i figured we would be in town,I was wrong. castleberry is about a fifteen minute taxi ride to downtown. If you need a taxi call them yourself, do not let the hotel do it for you, the guy they call rips you off, charges a flat fee of 20 bucks, it should be 12 according to two other taxi drivers i talked to. the hotels room description said ourr room overlooked the courtyard and a view of the city. I dont know what room they were talking about cause ours faced a brick wall. if you want to be in downtown dont stay here if your going to a game definetly stay here.

Room Tip: do not get 208
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
Ask chef ben m about Castleberry Inn & Suites - GA Dome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Do not stay there! I promise, you will be disappointed.”
1 of 5 stars Reviewed October 9, 2012

This is my honest review. It's actually my first review I've ever done. I felt the need just in case someone was in my shoes, not knowing where to choose, and wondering what is nice. This place is awful. It looks nice on the outside, which will fool you because it's a mess in the inside. I understand they are going through renovations; however, that does not explain why there was dirt in the tub when we got there. That also doesn't explain why the curtains are uneven and there was an obvious threading in the middle where someone had cut it and sewn it back together. The room had two doors to it, it looked as if two room were joined to make a suite. The plugs were awful & unsafe. Only one side worked. The ironing board was a true joke. It was a miniature ironing board, one like you would have on a college dorm. I'm providing pictures so you can see for yourself. I'm so thankful that we only stayed for one night. It looks like they got a bootlegger to do repairs in the rooms. Don't be fooled by the outside or foyer. The rooms are scary. Trust me. Dirty, not much lighting, super thin walls, bootlegged repairs, cut up curtains, fixtures not in working order, dirty bathtub, and miniature ironing board that you will have to sit on table to iron.

When you leave the parking lot and make a left, it is hood city!! Scary! We were fooled! Our GPS had us enter from the decent end, but when we left out & came back, it brought us from the opposite way!! That was "hood city". I'm a church going person & would not lie on this hotel. I would have nothing to gain. It's bad and I would NOT recommend anyone to stay there.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Strictlybusiness1 about Castleberry Inn & Suites - GA Dome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Never again”
2 of 5 stars Reviewed October 5, 2012 via mobile

I have never felt so uncomfortable in a "hotel" in my life. This place is small, dingy, poor lighting in the room, no counter or counter space on the bathroom at all, very small beds, really thin sheets, rough wash cloths, rough soap bars, paper thin walls in which uou can hear anuone passing your room conversation, inconvenient location of ice and vending machines, very out of date decor which reminds me of a "motel", poor carpeting, and not to mention no extra blankets on stand by for guest. I wish I could get my $241.00 back for the two nights I paid for, and go and find me a better quality hotel. On a positive note, the few staff members I did interact with had positive attitudes. Would not stay here again.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Crose70118 about Castleberry Inn & Suites - GA Dome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonia186, Director of Sales at Castleberry Inn & Suites - GA Dome, responded to this review
October 12, 2012
First of all thank you for your response. It is very hard sometimes for us to hear such negative feedback regarding our property, however this is how we learn and grow. We are currently renovating our rooms and addressing most of the issues in your review, it is our plan to have all of the rooms 100% complete very soon. We do hope that you will give us another chance in the near future. Please contact me directly at 404-893-4663.

Thank you again for taking the time out to express your concerns.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tn
Top Contributor
83 reviews 83 reviews
25 hotel reviews
Reviews in 52 cities Reviews in 52 cities
88 helpful votes 88 helpful votes
“Bad, but they appear to be trying”
2 of 5 stars Reviewed September 25, 2012

First of all, they do appear to be reburbishing and updating the hotel. The hotel itself, however, during our stay was not ready or acceptable for customers. Customer service on arrival was less than friendly, although it did improve during the stay. Forget about an early check in; we were advised at 2 pm that not a single room was ready, but less than an hour later all rooms were ready? There was one operable ice machine for the entire property; they advertise two, but I can assure you the second one has not worked in quite some time. The biggest issue was cleanliness. Upon entering our room we found hairs and "splash" all over the toilet rim; this is not acceptable. The room was large which was a plus. As many have stated, the neighborhood is a little questionable, but I do not believe you would have any problems walking around during day light hours. Maybe the work they are doing will improve things, but it has a long way to go. I would suggest spending a little more money and staying downtown as we will do next time.

  • Stayed August 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask vol27970 about Castleberry Inn & Suites - GA Dome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonia186, Director of Sales at Castleberry Inn & Suites - GA Dome, responded to this review
September 26, 2012
I am so sorry that your stay was less than adequate. As you pointed out we are trying very hard and we are working to ensure that we have a product...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Castleberry Inn & Suites - GA Dome

Also Known As:
Castleberry Inn And Suites - Ga Dome
Castleberry Inn & Suites - Ga Dome Hotel Atlanta
Castleberry Inn & Suites - Ga Dome Hotel
Castleberry Hotel Atlanta
Address: 186 Northside Drive, Atlanta, GA 30313
Region: United States > Georgia > Atlanta
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #145 of 194 hotels in Atlanta
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
THE ALL NEW CASTLBERRRY INN & SUITES is located in downtown Atlanta just 4 short blocks from the GA Dome and GWCC. We are less than 3 miles to the CNN, Phillips Arena, and the GA Aquarium and within 5 miles of Turner Field. Each room has been recently renovated and is furnished with a flat-screen TV and work desk with a traditional decor. We have a full-service restaurant and spa adjacent to the hotel. A relaxing courtyard, Free wireless, parking and breakfast on the weekends you will find standard at the All New Castleberry Inn & Suites. Attractions such as the World of Coca-Cola Museum and Centennial Olympic Park are within 5 miles of Castleberry Inn & Suites. A MARTA public transportation station is also nearby for easy access to other destinations in downtown Atlanta. 100% Smoke-Free. ... more   less 
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