I booked this hotel back in March to attend a concert at the GA Dome. It is within walking distance, though I would not walk after dark as the neighborhood is pretty scary looking. The hotel itself is very nice and clean. The staff on the other hand leaves a lot to be desired. I arrived on Sunday before the 3:00 check in. I was told that my room was not ready could I please come back in an hour. Sure, no problem so I went to get a bite to eat and came back 2 hours later. The line for check in filled the lobby. People were irrate as it seemed they showed no record of people who had booked online (through expedia and sites like that). I get up there and the manager from earlier is no where to be found. They tell me that they can't find my room, when 2 hours ago I had one. I booked through their site and had a confirmation #. Still could not find me. I had to get ugly just to be sure I got a room, though many gave up and walked out. One gentleman had stayed the night before and his key no longer worked. They had him as a no show and had checked him out when he was sleeping!!! The staff was in no way apologetic and when I checked out the next morning the girl simply took my key and gave me a receipt without asking how my stay was or anything. Will never stay there again and I would not recommend!!!
- Official Description (provided by the hotel):
- THE ALL NEW CASTLBERRRY INN & SUITES is located in downtown Atlanta just 4 short blocks from the GA Dome and GWCC. We are less than 3 miles to the CNN, Phillips Arena, and the GA Aquarium and within 5 miles of Turner Field. Each room has been recently renovated and is furnished with a flat-screen TV and work desk with a traditional decor. We have a full-service restaurant and spa adjacent to the hotel. A relaxing courtyard, Free wireless, parking and breakfast on the weekends you will find standard at the All New Castleberry Inn & Suites. Attractions such as the World of Coca-Cola Museum and Centennial Olympic Park are within 5 miles of Castleberry Inn & Suites. A MARTA public transportation station is also nearby for easy access to other destinations in downtown Atlanta. 100% Smoke-Free. ... more less
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- Also Known As:
- Castleberry Inn And Suites - Ga Dome
- Castleberry Inn & Suites - Ga Dome Hotel Atlanta
- Castleberry Hotel Atlanta