I had an unexpected stay at the Sheraton due to a eye injury. Arriving from the airport on the complementary shuttle I was greeted graciously and given a room away from noisy activity. The concierge suggested an Urgent Care Center within ten miles of the hotel. La Sonja Hardaway, Front Office Supervisor became aware of my condition. Ms. Hardaway went to her vehicle, in the rain, retrieved her sunglasses & sent them up so the room lighting would not cause more pain to my very swollen eye. I made arrangements to stay another night without any problems. Later that evening Mrs. Gilles, of Guest Services, called just to make sure I was feeling better and asked if I had eaten. I explained I had no appetite. Out of kindness, Ms.Gilles insisted on bringing up a tray of soup, bread, etc. I was nicely surprised to find it was non gratis. When you are not feeling well, the simplest of comforts make a world of difference. I will now make this my hotel of choice.
- Official Description (provided by the hotel):
- Sheraton Gateway Hotel Atlanta Airport is situated 0.5 mi from Hartsfield-Jackson Atlanta Airport, near Georgia International Convention Center. We're minutes from downtown Atlanta's attractions. ... more less
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- Also Known As:
- Sheraton Atlanta
- Atlanta Sheraton