It has been mentioned many times that the walls in the guestrooms are razor thin. Fortunately, I found this to be the case only on lower floors. I have stayed at this hotel four times over the last three weeks and this last experience has been much more pleasant than prior visits.
I'm not entirely sure what the previous poster is referring to when suggesting this hotel only has eight floors. There are actually twelve floors, with the 11th and 12th floors reserved as Club Level rooms.
During our first visit to the Sheraton Gateway, we stayed on the 10th floor, an SPG level. We suffered through what seemed to be a party in a room down the hall. We politely asked them to be quiet, as it was midnight and they had a constant flow of traffic to and from their room. We finally called down to the front desk, but the noise continued until about 2am. We slept just fine after that point, although they continued to have visitors long after. It is truly amazing to see that people feel like they "own" an entire floor and have no real awareness that they are impeding on others' comfort. Even people from the other wing on this floor were complaining, if that tells you something.
During the above visit, we checked into the hotel and dropped out bags off. We then drove into the city and parked at work then hopped MARTA back to the airport. There was a shuttle ready and waiting when we arrived in the shuttle area. The shuttle was just as convenient and prompt the following morning when we headed back to the airport and flew to DC.
During my second visit, I was put up on the 7th floor. This room had an adjoining room via lockout. Unfortunately, my neighbors in the next room were older women. I believe there were at least four women in a two-bed room. They talked and talked and talked and did not for one minute realize that perhaps they were talking a wee bit too loud. I walked outside and down the hall and was able to hear them well into the distance (down the hall, around the elevator bank). On my way back, I knocked on their door and politely asked them to keep it down. They said "Okay" followed by a few giggles. They continued to talk at the same volume until about 3am, at which time I called down to the front desk to have me moved to a different room. They moved me to the 12th floor (the real "top floor") and I slept peacefully for the remainder of the night. The hotel staffer that assisted me with my move to the 12th floor stated that they had an "African wedding," a couple large family reunions, and a few conventions at the hotel over the last couple weekends and that these crowds were, as he put it, "really loud".
Learning my lesson from the previous stays, I decided that my next stay would be spent on the Club Level. I reserved a room using Starpicks (a $75 rate) and then responded to the reservation offer to upgrade me to Club Level for $10 extra. That was an easy choice and I was upgraded to the 11th floor. Aside from some kids running in the hallway, there was no noise and I never heard my neighbors. This was a very pleasant stay.
In my current stay, this time as an SPG Gold member, I requested a Club Level room as an SPG upgrade. I am once again on the 11th floor (in the same room, no less). Once again, not a peep from my neighbors. I confirmed that I do, in fact, have neighbors in the next room... I was really curious, as it has been very quiet up here.
Nevertheless, if you're going to stay here on a weekend, I would strongly recommend booking a normal room and upgrading for $10 if you are not an SPG Gold or Platinum member. For the sake of peace and quiet, it is worth the extra money. The walls simply do not talk on the Club Level (or I have been blessed with people who understand what it means to be courteous and respectful in a shared, public environment).
- Official Description (provided by the hotel):
- Sheraton Gateway Hotel Atlanta Airport is situated 0.5 mi from Hartsfield-Jackson Atlanta Airport, near Georgia International Convention Center. We're minutes from downtown Atlanta's attractions. ... more less
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- Also Known As:
- Sheraton Atlanta
- Atlanta Sheraton