Booked through priceline and although a decent deal the $22 parking is a little stiff. Stayed the previous couple of days in Decatur at a Courtyard and it was a much better option with great restaurants within walking distance, farmers markets, the marta, a nice hotel, and a great staff.
Tried to get a early check in and was told could not check in until 4pm. Not a problem so I asked if they could call me if a room opens up sooner. I called back at 2pm to find a room was available. When I arrived I asked the front desk person why she didn't call and she said it she was on lunch at the time. This was one of the many times that the front desk looked like the guests were interrupting their day and conversations. The room they gave me was not done so after lugging my luggage up there I went back and asked for a different room. The one they gave me had a runny faucet and a toliet that didn't flush. Instead of going back to deal with the front desk I waited until later for a shift change. The gentleman at that time moved me to a 1 bedroom suite with is basically the same as the regular rooms except with a wall, door, and extra tv. Nice gesture though. The rooms are your normal residence inn rooms. The only question I have is why all marriotts have these soft pillows.
Anyway, never were we greeted upon entering hotel morning or night. The only person who had any customer service skills was the valet.
I would recommend this hotel only if you need to be in this midtown area but if visiting Atlanta go to Decatur to stay.
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- Also Known As:
- Residence Inn Atlanta Midtown / 17th Street Hotel Atlanta
- Atlanta Residence Inn