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“Great staff, great hotel, great location” 5 of 5 stars
Review of Holiday Inn Atlanta - Northlake

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Holiday Inn Atlanta - Northlake
3.0 of 5 Hotel   |   2158 Ranchwood Drive, Atlanta, GA 30345   |  
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Ranked #137 of 190 Hotels in Atlanta
Hamilton, Canada
Top Contributor
55 reviews 55 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
50 helpful votes 50 helpful votes
“Great staff, great hotel, great location”
5 of 5 stars Reviewed March 16, 2011

We landed at Peachtree Dekalb Airport, and this hotel was our choice to be based at. It is within easy driving distance of all the attractions such as the Atlanta Aquarium, World of Coke and CNN. It has a great shopping mall right behind, but also an easy drive to Buckhead for shopping. The staff at this hotel are the finest we have ever experienced at a hotel, all of them but especially Millie the bartender (she's awesome!) and the cooks do an amazing job of breakfasts and evening meals (which seem even better when enjoyed at the bar with Millie and other very friendly guests.) Very clean, very comfortable beds. Felt like home with family! Very safe location.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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100 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Dalton, Georgia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 2, 2011

The rooms are roomy, clean, and up to date. The breakfast was more than a continental breakfast--and very good!

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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atlanta
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 6, 2010

I stayed at the Holiday Inn Tucker for 3 nights in October. I had stayed there before and it was really nice. This time there was a problem with the hot water. The 1st morning there was no hot water. I told the front desk clerk about it and she said she was not aware of the problem and could do nothing about it. I overheard other guests in the lobby discussing it as well. The hotel didn't think this was a problem at all. They charge about $100 a night....the expectation is there will be hot water. The second day the water was luke warm. The hotel clerk still had nothing to say about this....just acted like it was no big deal. Very disappointed in my stay this time.

  • Stayed October 2010, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlnl, Director of Sales at Holiday Inn Atlanta - Northlake, responded to this review, December 8, 2010
Thanks for taking the time to share your experience.I sincerely apologize for the inconvenience of the hot water, at the time of your stay with us we had replaced our waterpump. I would love to have the opportunity to make it up to you on future visits to our area. Our beautiful hotel has won the Torch Bearer award for the last two years and we strive to give great customer service.
Please give me a call directly on your next visit to Atlanta

Kennlyn Forbes
Director of Sales
770-934-6000 ext 122
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holly Springs, NC
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 2, 2010

I stayed here for 2 nights the weekend of Thanksgiving 2010 with my husband, our preschooler and our teenager. I liked that the hotel was located across the street from a mall and a shopping center so there was plenty for us to do in the area. The hotel was nice and clean and the staff was friendly. The rooms were nice and roomy. The bed was comfortable but the pillows were very small and uncomfortable. The underside of the blanket had someone else's hair on it (gross), and really did not smell or look like it was fresh from the washer.
I don't know what free breakfast the other reviewers were referring to, but when we went the buffet was about $10 per person. The business center and fitness rooms are very nice. The only drawback is the sign says they do not open until 9 am. A lot of people, including me, like to work out a lot earlier than that. Also, the hotel had a sign that housekeeping would be limited on Thanksgiving so the staff could spend time with their families. That is understandable, but could they not have washed some washcloths before they left for the holiday? We could not get any at all that weekend until we checked out on Saturday; they offered us hand towels instead (huh?!).
Overall, we would give this hotel another chance; perhaps they were not at their best due to the holiday.

  • Stayed November 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Huntington, Indiana, USA
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 28, 2010

Just spent 4 nights at this hotel over Thanksgiving. The facility appears to be a remodeled hotel which was probably built under another franchise. The current management has done a good job making it a Holiday Inn. The complimentary breakfast buffet was an unexpected treat.

  • Stayed November 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North Carolina
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 3, 2010

I stayed here October 30, 2010 I normally stay at the holiday inn in Buckhead, but they were full. This hotel is great, the area is a little busy, but its on a side road which makes it easier to get to. The staff was excellent, the free breakfast was very good. I like the fact that it was close to the mall, and the movies, and my twenty year old found a club he could hang out at that was also just across Lavista rd. It is also convenient to 285. Would definately stay here again.

  • Stayed October 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Naples, Florida
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 26, 2010

Went to the Atlanta area to spend several days exploring and visitng the sites. The Holiday Inn Northlake was a perfect fit. The location in Tucker on the northeast side was perfect for getting around to all we wanted to do with easy access to I-285. The hotel is in a busy area but is tucked back off the road and noice and traffic was not a problem. The surrounding area provides all types of restaurants and shopping options .
After a bit of a glitch with our first room, we were immediately moved to another with no questions. The staff was alway very friendly and helpful and the complimentary hot full breakfast everyday was quite good. Monday through Thursday, appetizers and beer and wine are offered in the lounge. Would definitely stay there again.

  • Stayed October 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Atlanta - Northlake

Address: 2158 Ranchwood Drive, Atlanta, GA 30345
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #137 of 190 Hotels in Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Atlanta - Northlake 3*
Number of rooms: 130
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Also Known As:
Holiday Inn Atlanta - Northlake Hotel Atlanta
Atlanta Holiday Inn
Holiday Inn Tucker

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