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“Misleading hotel” 1 of 5 stars
Review of Homewood Suites by Hilton Atlanta - Cumberland / Galleria

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Homewood Suites by Hilton Atlanta - Cumberland / Galleria
3.0 of 5 Hotel   |   3200 Cobb Parkway, Atlanta, GA 30339   |  
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Ranked #67 of 188 Hotels in Atlanta
Charleston, South Carolina
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
“Misleading hotel”
1 of 5 stars Reviewed June 15, 2007

We booked on Travelocity. We called the hotel to verify accommodations. Hotel clerk guaranteed adjoining rooms in the hotel and said we would just walk out in the hall to visit 2nd room. We called to tell the hotel we were going to arrive after midnight and discovered that they had given our rooms away. They then placed us in a separate part of the hotel that was more of an extended stay hotel. It was awful! So if you think you are getting a great rate on a true Homewood Suites, think again.

Stayed June 2007
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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296 reviews from our community

Traveler rating
    148
    70
    37
    27
    14
See reviews for
110
30
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117
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
Greensboro, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 2, 2007

We were in town for a wedding and chose this property for its location and a good experience several years ago. Generally we were very satisfied. The rooms are clean and well appointed. The furniture was old but in good condition. Unfortunately, the mattresses are way past replacement time and uncomfortable. We stayed in Bldg C, one of the exterior corridor buildings. The exercise room is small but the equipment worked well. The complimentary breakfast is slightly above average, but they really need more tables!! Getting here was a challenge coming from the East on I285, as there is no Exit 19 per the hotel's website directions. Get off I285 Westbound at Exit 20, then keep left finally tuning left on US41. Hotel is on right about 1/2 mile.

  • Liked — Value, Location
  • Disliked — Mattress comfort
  • Stayed May 2007, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Atlanta - Cumberland / Galleria

Address: 3200 Cobb Parkway, Atlanta, GA 30339
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#54 Family Hotel in Atlanta
#54 Romantic Hotel in Atlanta
#61 Business Hotel in Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Atlanta - Cumberland / Galleria 3*
Number of rooms: 124
Official Description (provided by the hotel):
Enjoy the Homewood Suites by Hilton® Atlanta-Galleria/Cumberland hotel in the Cumberland/Galleria business district, near I-75 and I-285 access, as well as Dobbins Air Force Base. Choose to stay for a short or extended stay in a hotel that provides a wealth of amenities, including WiFi, a full kitchen, outdoor pool, fitness center, and more. Walk to Cumberland Mall and local restaurants, or use our shuttle for trips within a 5-mile radius of the hotel. ... more   less 
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Also Known As:
Homewood Suites By Hilton Atlanta - Cumberland / Galleria Hotel Atlanta
Homewood Suites Galleria Cumberland
Homewood Suites Atlanta
Homewood Atlanta
Atlanta Homewood Suites

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