Stayed in January 2012 and November 2012. I thought the hotel was old and in need of a refurbish in January. When I check in in November I asked for the best room available and was told the hotel was going through a refurbish and there were only 2 floors available.
That was an untruth by the Front Desk Representative. I went outside Friday evening and saw lights on 6 different floors. During the 2 days at the hotel and numerous trips up and down the elevator, I saw guests get on and off 5 different floors.
In January the ice machine was "OUT OF ORDER" on the 2nd floor and had to go to 3rd floor.In November, the ice machine on the 5th floor was "OUT OF ORDER" and had to go to the 4th floor.
During both stays we experienced the following:
Poor internet speed, lumpy and very small pillows, very stiff towels.
Poor TV reception and not many channels on a non High Def non flat panel TV.
Overall we were again disappointed the the quality of this hotel.
- Official Description (provided by the hotel):
- Take a video tour of this hotel!The Crowne Plaza Atlanta Airport includes 378 guest rooms and over 17,000 square feet of meeting space in a total of 17 meeting rooms. Each guest room is equipped with FREE HIGH SPEED WIRELESS INTERNET access for the busy traveler. Renovated in 2007, guest rooms offer a classic dÃ©cor that is a welcome respite from a busy day of meetings or travel. The location at the Hartsfield Jackson International Airport is ideal for both the group and individual traveler. The Crowne Plaza Atlanta Airport hotel is near the Georgia International Convention Center, Delta Airlines World Headquarters and is only 10 minutes from downtown and its many attractions. The Atlanta Airport Crowne Plaza offers 24-hour free airport transportation that operates every 20 minutes. The Crowne Plaza at Atlanta Airport is a short distance to all Atlanta attractions including: Six Flags over Georgia, the new Georgia Aquarium, Phillips Arena, the Georgia Dome, CNN, Stone Mountain, and the Buckhead shopping and entertainment districts. Many attractions are easily accessible via MARTA, making getting around the city that much easier. Our new Crowne Plaza Sleep Advantage program features comfortable new bedding with pillow top mattresses, triple sheeting, a plush duvet cover and feather, down or synthetic pillows. ... more less
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- Also Known As:
- Crowne Plaza Atlanta Airport Hotel Atlanta
- Atlanta Crowne Plaza