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“Amazing value” 5 of 5 stars
Review of Wingate by Wyndham Atlanta/Buckhead

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Wingate by Wyndham Atlanta/Buckhead
3.0 of 5 Hotel   |   3600 Piedmont Road NE, Atlanta, GA 30305 (Buckhead)   |  
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Ranked #1 of 188 hotels in Atlanta
GreenLeadersSilver level
Boston
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Amazing value”
5 of 5 stars Reviewed January 3, 2010

Everything here was great. Safe, convenient location, nice big, clean rooms. Excellent service. Best free hotel breakfast I've had. No real complaints. There were a couple of small cuts/tears in the sheets, and I had to go to another floor to get ice. But overall, a very good experience. Stayed three nights.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttboy828, Manager at Wingate by Wyndham Atlanta/Buckhead, responded to this review, January 4, 2010
Thank you for rating us the way you did despite the errors we made. We do try to catch ever little thing just so that your stay with us is perfect. You just happened to be on the one floor in the hotel without an ice machine. We do hope that you would stay with us again.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Nassau, New Providence Island
1 review
5 of 5 stars Reviewed January 2, 2010

There is so much that could be said about this hotel, but I will just mention a few....

The hotel is EXACTLY as shown in the pictures on Expedia. The staff - Anthony (Director of First Impressions), Marquis, Monique, Ben, Craig, Etienne were all a blessing. They made our stay fantastic. Thank you all so much for treating us like the queens we are. You were always willing to help and Marquis - you were especially the Sun on a cold and overcast day. The breakfast was "off the chainz" - hot, assorted and delicious!

I wish we could take you all home with us, but it is enough to know that we have 'family' somewhere other than in the Bahamas, because that's how the staff made us feel.

The complimentary transportation provided was a blessing - and we were able to access many places in Buckhead once we accessed the MARTA rail.

This is the hotel to visit if you're in the Buckhead area!

  • Stayed December 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lithonia
1 review
5 of 5 stars Reviewed January 2, 2010

The hotel staff was extremely helpful and friendily.The staff made us feel at home Marquis and Monique are excellent . The service was so great we are going to plan another weeked get away to enjoy the great customer service! Marquis and Monique thanks for the marvelous job. The rooms are very nice and contiential breaskfast with a nices election is a added bonus. This is a definite place to stay if visiting the Atlanta area.

  • Stayed January 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttboy828, Manager at Wingate by Wyndham Atlanta/Buckhead, responded to this review, January 3, 2010
Thanks for bringing in the New Year with us! You know what they say, what you are doing to bring in the New Year, you'll be doing all year long!
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Jacksonville
1 review
5 of 5 stars Reviewed December 29, 2009

Marquis at the front desk was great! He made sure that our whole crew was well taken care of, and was super pleasant all the time! He is definitely a "STAR" on your team!

  • Stayed December 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ttboy828, Manager at Wingate by Wyndham Atlanta/Buckhead, responded to this review, December 30, 2009
Our Front Desk Staff thought that your crew was awesome as well. Thank you for staying with us and also for showing your thanks for Marquis!
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Hartford
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 27, 2009

My husband and I had arranged a stay at the Wingate by Wyndham for ourselves, as well as some immediate family and friends, for our Atlanta wedding this month. Though our stay coincided with a major football game and several conferences, they were able to accommodate all of us with rooms, even at the last minute.

As soon as we arrived, the staff at the front desk were warm, welcoming, and extremely friendly. Even my father, who generally has a grumpy-old-man personality, was amazed at the courtesy of the staff, and sophistication of the rooms. The Manager and (appropriately named) Director of First Impressions worked with me throughout the few crazy days before the event, during, and even after the wedding, to ensure that I had everything I needed. He was even able to arrange a luxury shuttle to & from the venue for rehearsal.

The night of the wedding, my fiancee and I stayed in the suite, which was lovely, comfortable, and included a very romantic four-post bed and jacuzzi! The only glitch we encountered was that we could not order food via room service, but luckily, the restaurant is in the heart of Atlanta, right next to some really fantastic restaurants. We were exhausted, but relieved at the comfort of our room.

This is a very well-managed establishment, and I would recommend it for anyone who wants to stay in the heart of Buckhead, for business or pleasure.

  • Stayed December 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttboy828, Manager at Wingate by Wyndham Atlanta/Buckhead, responded to this review, December 28, 2009
We are here to work with you to help make your wedding day the most memorable day of all! Thank you for acknowledging the Director of First Impressions. But, without the fabulous team at Wingate by Wyndham Buckhead, nothing could have gone as well as it did for you. Many blessings to your and your husband!
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Dallas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 27, 2009

This is our third stay at the Windgate in Buckhead in the space of two years. We have family nearby that we love to visit. Obviously, we agree with all the stellar reviews or we
wouldn't be repeat customers. These folks do everything right. The only problem we have ever had is the strange disappearance of the cappuccino machine. We are coffee lovers who experience a time change when visiting Atlanta. We consider a good cup of expresso or cappuccino a necessity, not a luxury, for functioning on Eastern Time. We do not like having to schlepp to Starbucks down the way for an overpriced cup of joe. We plead with you to please settle your squabbles with the manufacturer/distibutor of the current machine or just find a new supplier. The regular coffee at the breakfast bar just doesn't cut it. Thank you for your kind attention to this matter- we really enjoy staying with you.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttboy828, Manager at Wingate by Wyndham Atlanta/Buckhead, responded to this review, December 30, 2009
Here, at Wingate by Wyndham Buckhead, our guests are our Top Priority. It has been said that we go above and beyond for them and that we even exceed any and all expectations they may have for us. With a staff that truly cares, how else could we stand out from the other hotels in Atlanta? We install a really good coffee machine that everyone will grow to love and that will stop them from having to spend all that money on a cup of coffee from Starbucks. We give great customer service out of love and the coffee machine addition was also out of love. But sometimes these things get broken and we do our darndest to try and fix them. With the coffee machine, when we realize that there will be some wait time, we try a replacement. Then, when that doesn't work, sometimes it's best to not try and imitate greatness. Wingate by Wyndham Buckhead appreciates your patronage and hopes to have our infamous coffee machine back really soon. It seems that we have not only spoiled you with our great service, but it's our coffee that keeps you coming back for more.
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Tampa,FL
1 review
5 of 5 stars Reviewed December 25, 2009

We are very picky when dealing with hotels. But the clean rooms and friendly staff, the excellent breakfast (not continental) and fantastic location lead us to say: Awesome!

For sure this is the best deal in Atlanta. The service provided by Ben and Craig with the shuttle service, the front desk personnel (especially Bohn), Anthony (the super manager), and the staff at breakfast is the service that several 4 and 5 star hotels do not provide.

Without any doubt the service is outstanding. When I go back to Atlanta I know where I'd be staying: At the Wingate Buckhead. Congratulations for a job well done!

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttboy828, Manager at Wingate by Wyndham Atlanta/Buckhead, responded to this review, December 26, 2009
We are so glad that your pickiness paid off. Thank you for allowing us the opportunity to show you what we can do here at Wingate by Wyndham Buckhead.
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Additional Information about Wingate by Wyndham Atlanta/Buckhead

Address: 3600 Piedmont Road NE, Atlanta, GA 30305
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Atlanta
#2 Romantic Hotel in Atlanta
#3 Business Hotel in Atlanta
#7 Green Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wingate by Wyndham Atlanta/Buckhead 3*
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Also Known As:
Wingate By Wyndham Atlanta - Buckhead Hotel Atlanta
Wingate Hotel Buckhead

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