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“Best Guest Services I've Come Across In 40 Years of Traveling” 5 of 5 stars
Review of Wingate by Wyndham Atlanta/Buckhead

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Wingate by Wyndham Atlanta/Buckhead
3.0 of 5 Hotel   |   3600 Piedmont Road NE, Atlanta, GA 30305 (Buckhead)   |  
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Ranked #4 of 188 Hotels in Atlanta
GreenLeadersSilver level
North Carolina
1 review
“Best Guest Services I've Come Across In 40 Years of Traveling”
5 of 5 stars Reviewed October 1, 2009

We were attracted initially by the reasonably priced weekend "Manager's Special" of $90 for our son's wedding in Atlanta. That would have been enough, but then we found a staff that sincerely wanted to help address any requests we had. They also have a fleet of first class vehicles (2 limos, 2 SUVs) that will take you any place within three miles for free, which included the wedding church. These vehicles also make airport runs for a reasonable price. Their free breakfast included an omlet station. Anoher plus is a nice bar area which they kept open late on Friday and Saturday nights. Anthony heads a team of professional that made the hotel (of all places) a highlight of our wedding weekend. I've traveled for 40 years on business. This hotel has nice rooms and is a quality property, but what distinguished is its superb customer service.

  • Stayed September 2009
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttboy828, Manager at Wingate by Wyndham Atlanta/Buckhead, responded to this review, October 1, 2009
Thank you for acknowledging us all for what we have to offer. We try to stay consistent. It's good to know that we have made a lasting impression on you and your wedding guests.
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1,333 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Charlotte,NC
1 review
4 of 5 stars Reviewed September 30, 2009

We really had a good time when we stayed. The front desk staff was very friendly and welcoming. Our rooms were really nice and clean. And a nice surprise to find a microwave and mini-refrig. in the room. We really loved the hard wood floors and wish all the other hotels would change to them. Would stay at this hotel again.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttboy828, Manager at Wingate by Wyndham Atlanta/Buckhead, responded to this review, October 1, 2009
It's good to know that you wish other hotels had hardwood floors like us. But we want to be your preferred lodging facility, your "Home-Away-From-Home." Thank you also for mentioning the microwave and mini-fridge. These items are in each room.
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Augusta, GA
1 review
5 of 5 stars Reviewed September 28, 2009

If you have never stayed at the Wingate By Wyndham in Buckhead (Atlanta) Georgia, you are missing a treat. The Wingate by Wyndham Buckhead far exceeds the definition of "customer service". From the moment you walk in, until the moment you check-out, Anthony and Marquis will make sure that everything you have scheduled for your trip to Buckhead will be successful. This past weekend, our group included over twenty-five people staying at the Wingate and Anthony made sure that everyone was where they were supposed to be during the day and night. Ben, Ethan, Craig, Teresa, Ferris, Monique and everyone else at the Wingate really do go far beyond their "job duties." Each one of them has their own personality and are willing to help out any way they can. Once you go to the Wingate in Buckhead the first time, you WILL want to go back. My bet is, they will remember you, and your name. Safe Travels!

  • Stayed September 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, VA
1 review
5 of 5 stars Reviewed September 22, 2009

We both thoroughly enjoyed our stay at Wingate. The staff is very courteous and friendly and the breakfast was wonderful. It was close to many restaurants and shopping and, of course, the stadium, for the VT/Alabama game.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttboy828, Manager at Wingate by Wyndham Atlanta/Buckhead, responded to this review, September 23, 2009
Thank you for letting the world know why you had a great time with us. We hope that you will join us again for a repeat performance!
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South
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 21, 2009

I chose this hotel after researching on Tripadvisor and reading reviews that others had previously been written; at the time that I booked the hotel rating was #1. From check-in to check-out all of the employees went above and beyond to provide very personalized service with a smile. The room was clean, spacious, cozy and comfortable. The breakfast was more than adequate and comparable to that of the Embassy Suites brand. There was an evening guest reception with light snacks; fruit, cheese. crackers, meatball, chicken tenders, etc. Lennox Shopping Mall and Phipps Plaza are both in close proximity to the hotel. The value could not be surpassed for the amount that I payed for the reservation. I think that my $100 per night room rate was a steal. I felt really safe in the area, and will not hesitate to book again in the future when I return to the area.

  • Stayed September 2009, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttboy828, Manager at Wingate by Wyndham Atlanta/Buckhead, responded to this review, September 23, 2009
All your great, true, and honest comments made the Wingate by Wyndham Buckhead the #1 hotel out of 213. We hope to regain our #1 status with your continued support. Wingate by Wyndham Buckhead wants nothing more than to be seen as your "home away from home." We really appreciate you!
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Arlington, VA
1 review
5 of 5 stars Reviewed September 21, 2009

My wife and I chose the Wingate as the host hotel for our wedding. The hotel manager (Anthony) worked with us in the months leading up to our special day and was very responsive in dealing with our every request throughout the process. The hotel staff was courteous and extremely helpful. We had a large group (we reserved about 40 rooms), and everyone agreed the service was fantastic - in particular, our guests enjoyed the free hotel limo service to area attractions and restaurants and the outstanding hot buffet breakfast. We strongly recommend the Wingate for those looking for comfortable rooms and impeccable service.

  • Stayed September 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttboy828, Manager at Wingate by Wyndham Atlanta/Buckhead, responded to this review, September 23, 2009
We hope that the time you and your guests spent with us at the Wingate by Wyndham Buckhead will be seen as one of the most memorable periods in your lives. Thank you for letting us be a part of that.
And, congratulations to the both of you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 13, 2009

We returned back from holiday yesterday (myself, husband, daughter and son-in law), after spending our first three nights at the Wingate. I chose this hotel from the reviews, and was not disappointed. The staff were exceptional, the breakfast excellent and the rooms extremely comfortable. My only small complaint, was the noise of the air conditioner in the bedroom, however we were immediately offered a change of room, which we chose to decline, as we had already settled in. We also had a great time in the pool, and would definately recommend this hotel.

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttboy828, Manager at Wingate by Wyndham Atlanta/Buckhead, responded to this review, September 23, 2009
Thank you for your honesty and letting us know of our opportunity for growth. We look forward to a more enjoyable next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Atlanta/Buckhead

Address: 3600 Piedmont Road NE, Atlanta, GA 30305
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Atlanta
#3 Family Hotel in Atlanta
#4 Business Hotel in Atlanta
#7 Green Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wingate by Wyndham Atlanta/Buckhead 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Wingate By Wyndham Atlanta - Buckhead Hotel Atlanta
Wingate Hotel Buckhead

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