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“Needs Improvement” 3 of 5 stars
Review of Ramada Plaza Atlanta Downtown Capitol Park

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Ramada Plaza Atlanta Downtown Capitol Park
3.0 of 5 Hotel   |   450 Capitol Avenue, Atlanta, GA 30312 (Formerly Hotel Capitol Park Atlanta)   |  
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Ranked #136 of 190 Hotels in Atlanta
Gallatin, Tennessee
1 review
“Needs Improvement”
3 of 5 stars Reviewed yesterday NEW

The hotel shuttle service was fantastic! The drivers were amazing and so kind. The only complaint that I have is that the room service was very poor. It took 17 hours before we finally had a fridge delivered to our room. We had to ask at least 3 times. The first few times they would just brush us off and say it would be right up but hours would go by. By the time we asked the 3rd time we had to be a bit firm. Also we had asked for towels on our second day and never received them. Other than those instances the place was good.

  • Stayed April 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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328 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Augusta
1 review
3 of 5 stars Reviewed yesterday NEW

I've stayed at this hotel countless times and I've never had any problems until my recent visit. The bath towels and bed linen were dirty. Problem was resolved after calling and making visits to the front desk.

  • Stayed May 2015, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oak Harbor, Washington
1 review
5 of 5 stars Reviewed yesterday NEW

I read some of the reviews of this property on tripadvisor and was a bit concerned but after my stay I wondered whether these people had actually stayed in the same hotel. While the property is a bit dated, the staff was friendly and helpful, the room large and clean. The free shuttle was an extra bonus. I would stay at the Ramada Plaza again.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

I am writing this for mike v. He is hilarious and made my experience of getting around atlanta amazing. He truly understands customer service, and he is very engaging. I enjoyed using the shuttle service! The morning guy is good too!

Stayed May 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian R, General Manager at Ramada Plaza Atlanta Downtown Capitol Park, responded to this review, 2 days ago
Hello Jerika,
Mike and the entire shuttle team at the Ramada Plaza Atlanta Downtown are true hospitality professionals! They love making their guests experience the best it can be. The shuttles run from 7am -11pm daily and service a 3 mile radius of the hotel. We look forward in seeing you again soon.
Yours in hospitality,
Ian Raymer – General Manager
Ramada Plaza Atlanta Downtown Capitol Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Atlanta Downtown Capitol Park

Address: 450 Capitol Avenue, Atlanta, GA 30312 (Formerly Hotel Capitol Park Atlanta)
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #136 of 190 Hotels in Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Atlanta Downtown Capitol Park 3*
Number of rooms: 375
Reservation Options:
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Also Known As:
Holiday Inn Atlanta Capitol Hotel Atlanta
Atlanta Holiday Inn

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