Rooms are well appointed, clean and comfortable beds. The lobby around the elevator is in need of a re-paint as it is looking a little tired. Repeated struggles with inoperable room key card, but these are minor concerns against an otherwise very clean hotel with great breakfast and dinner service.

The rooms were in very good condition and were attractive and clean. The service was very good and Starbucks (in the lobby) was open 24 hours a day and had free WiFi. The only negative was that the common areas, such as hallways, lobbies and lounges, looked a little out of date, especially compared to the Marriott across the street. However, I was able to book a room at the Hilton Atlanta for $100 less per night than at the Marriott, more than off-setting the slightly out-of-date common areas.

We stayed at this hotel after receiving a really good rate on Hotwire. When we arrived, we were pleased to find the room very clean and comfortable with high quality linens. No problems with the bathroom or the shower, and I thought that the water pressure was pretty good for a hotel. We tried to save money on parking by using a public lot and misread the expiration time on our ticket. As a result, we were booted, and had to pay $75. Just note: overnight hotel parking costs $14/day and expires at noon the next day (not midnight). We used an outside lot, and felt safe using it over the weekend as the area has a lot of foot traffic, even at night. There is a ton of public parking within easy walking distance of the hotel. There are plenty of restaurants, a food court and a 24h CVS within easy walking distance. The walk to the aquarium is a moderate one (but with an uphill stretch when you return to the hotel). I'd be happy to stay there again for a discounted rate, or if I were attending a conference.

Overall, I was impressed by the cleanliness of the hotel and the location. My colleague and I were staying in this hotel for three nights for a professional conference which was taking place in the Marriot across the street. With that being said, my colleague and I were relieved that we could just walk across the sky bridge to Marriot to get to our conference.

To save money, we decided to drive down from Raleigh, NC. On the hotel's website, it said we would be paying $22 for parking, and we were perfectly fine with that. On our last day in the hotel, we received a note under our door of charges in addition to the cost of the hotel. On that form we saw the charge for parking...A total of $66. We had no idea that we would be paying $22 A DAY for parking, as this was not clearly outlined to us on the Hilton website, or by the hotel staff. This was our first time visiting a large city, and had no idea how parking would work.

I informed my coworker that I would pay for parking when I exited the deck, and she could pay for the rest when she checked out later that day. I was 45 minutes up the road when I received a phone call from my coworker who was at the front desk checking out. the Hilton staff had no proof that I had paid the $66 for parking when I left, and had to charge my friend an additional $66 to her card. The staff member even had the audacity to ask if "your friend was lying" about the parking. Unknown to me, I had to exit the parking deck without paying (using another ticket I received) and pay the parking fee at the front desk of the hotel. Again, the website nor the staff members clearly informed us of this policy, and I am incredibly disappointed.

I called the hotel when I got home later that afternoon and informed them of what happened. I was told that they would take the charge off of my coworker's card as long as I emailed the parking deck receipt to them. That is perfectly fine, but I am still shocked that they do not have a better system in place: the parking deck is ran by an entirely different company, who apparently do not communicate to the hotel or vise versa. How often does this happen to other guests who decide to utilize the parking deck under the hotel?

In regards to the internet, the hotel does not offer any free internet service...It is about $12 A DAY to access internet. I find this absolutely ridiculous, especially since there are hotels that are much cheaper with free internet. Finally, for the price we were paying, you would think there would be complimentary breakfast...NOPE.

With that being said, I am not entirely sure I would come back to this hotel...The cost of parking is absurd, and to pay for internet was inconvenient. I will definitely do some more research on hotels in the area that offer standard and free amenities.