I stayed at the Hilton Hotel in Downtown Atlanta on the weekend of December 14, 2012. First, I reserved/paid for a room with a king bed. When my trip was delayed, I called the hotel to reserve/keep the room with the king bed for my late arrival.
However, when I arrived at the hotel at about 7:30 pm, I was forced to settle for a room with a double bed even though the hotel confirmed my reserved room with king bed at about 4:00 pm. When I protested, the concierge promised to notify me about my preferred room availability as soon as possible.
At about midnight, the concierge called my room to inform me about the none availability of a king bed for the night; that I should check with them the next morning to see if a room with a king bed is available. Why do I have to call the concierge to check if the room with a King bed I paid for is available the next day? When I disagreed, I was assured and placed in a room with the king bed the next morning.
My initial room with the double bed on the 20th floor was clearly old but my next room on the 23rd floor was a bit more modern and updated, which I will rate 31/2 stars up from 3 stars I rated the room on the 20th floor.
I had breakfast at the hotel's restaurant, the food choices were very limited, the breakfast buffet was not available so I have to settle for the available limited choices on the menu. The restaurant's staff were very pleasant and cheerful however.
To me, there are not much happening around the hotel, restaurants selections around the hotel were very limited and mostly very expensive, therefore, be ready to spend more for food unless you are willing to leave the area and head to Midtown or Buckhead for better varieties and prices.
- Also Known As:
- Hilton Atlanta Hotel
- Hilton Atlanta Hotel Atlanta
- Atlanta Hilton Hotel
- Hilton Hotel Atlanta
- Atlanta Hilton
- Official Description (provided by the hotel):
- The Hilton Atlanta hotel in downtown Atlanta is just blocks to some of the best attractions in the city including the Georgia Aquarium, CNN Center and the Georgia World Congress Center. Hartsfield-Jackson Atlanta International Airport is a fifteen minute drive from the hotel. Enjoy the stylish, modern, rooms and great on-site restaurants, including Nikolai’s Roof, and Trader Vic’s. Guests can also take advantage of a complete recreational menu including a fitness center with cutting-edge equipment, outdoor swimming pool, outdoor running track, and tennis and basketball courts. Our convention hotel offers 119,000 sq. ft. of flexible function space with the latest technology for great meetings and events. ... more less
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