We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Atlanta: Traveler Reviews

4.0 of 5
255 Courtland Street, NE, Atlanta, GA 30303 (Downtown)
Hotel deals
Hotel website
Hotel amenities
Special Offer
AAA Discount Rates!
Hilton Atlanta
Ranked #82 of 194 hotels in Atlanta
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

886 reviews from our community

Traveler rating
    220
    317
    214
    85
    50
See reviews for
Families
127
 
Couples
171
 
Solo
97
 
Business
381
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Relaxing Getaway....”
3 of 5 stars Reviewed November 29, 2012 via mobile

Last week, i took my wife on a last minute getaway to the hotel. We were greeted by a very personable hotel clerk. Check-in was a breeze and very timely. The room was very clean because i did a thorough inspection, of bed area amd bathroom. My wife complained that even though the room was clean,it had a small scent like no one has been in the room in a while. As for me, my only complaint was that we did not have any glassware by the bucket to enjoy our libations. All in all, we had a comfortable relaxing time and would stay here again.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask JerNew901 about Hilton Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonatl, Manager at Hilton Atlanta, responded to this review
December 7, 2012
Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area. I was glad to hear that you enjoyed our courteous staff and that they made you feel welcome during your getaway. I do want to apologize for the smell your wife experienced during your stay. I often times utilize guest reviews to assess insights within our hotel operations and I have reviewed your feedback with the hotel team and we are now actively taking steps to freshen our guest rooms. I appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
“Excellent Customer Service”
5 of 5 stars Reviewed November 29, 2012 via mobile

I am working in Atlanta for a long term project, each week changing hotels to find the home away from home. While all hotels have different amenities to offer the number one thing I search for is customer service. This Hilton was excellent from the second that I entered. I was greeted at the door, offered assistance with my bags and then the check in staff was very very helpful. During my week it was the same with every single hotel staff that I came in contact with.

The rooms are comfortable and offer a welcome feeling with the amenities they offer. The on,y complaint I have is the noise you can hear from the hallway because of the space under the door. I solved that mostly the second night with a towel. I also had someone close to me that insisted on slamming their door every time they came in or left.

The restaurant choices were acceptable and the price was in line with the value. For me I prefer a room with a mini refrigerator and will request one next time. This hotel is on my favorites list and I will stay here often.

Stayed November 2012, traveled on business
Was this review helpful? Yes
See 4 more reviews by Jay B for Atlanta
Ask Jay B about Hilton Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonatl, Manager at Hilton Atlanta, responded to this review
November 30, 2012
Thank you so much for your review! We are delighted to be your home away from during your stay here in Atlanta. We look forward to hosting you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fayetteville, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Experience”
5 of 5 stars Reviewed November 27, 2012

Stayed at this hotel while attending a national conference. Very helpful staff that went out of their way to help me. I had been in a car accident on the way there. They arranged for the bellhop to help with moving my heavy suitcases so that I would not have to lift them. The executive conciege helped me obtain food at late hours, plan my day to have the least amount of walking and helped me to checkout quickly and get my belongings down to my car. The room was very clean and the turn down service was a nice touch. Very pleased with my stay!

Room Tip: Stayed on the 28th floor. Great views and very quiet!
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Judith P about Hilton Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonatl, Manager at Hilton Atlanta, responded to this review
November 30, 2012
Thank you for your kind comments. We are pleased that we were able to assist you during your stay and it was certainly our pleasure. We work to ensure that all of our guests receive this same exceptional guest experience. We hope to see you return soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
63 reviews 63 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
51 helpful votes 51 helpful votes
“Thank you!”
5 of 5 stars Reviewed November 25, 2012

This Hilton is most definitely the king if hospitality! What service, I will never forget about this nice hotel! Nothing was to much....such an eager to please! The rooms were modern and very clean. Frontdesk offered us free complimentary movies and a welcome dinner! The only issue is the lounge they better close it or improve. But for me this was not a big issue while all of the employees were do extremely friendly! Thank you again for everything!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask wowwie about Hilton Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonatl, Manager at Hilton Atlanta, responded to this review
November 30, 2012
We would like to thank you for this exceptional compliment! 'King of hospitality' is certainly a title that we love to hear. We're happy that we were able to deliver an experience that you will not soon forget. We hope that your travels bring you back with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, FL
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Thanksgiving stay”
4 of 5 stars Reviewed November 25, 2012

First let me say when you walk into the hotel it definitely looks like a giant conference hotel, but that said it was clean, lots of seating areas in the lobby and friendly bell boys when you walk in. I arrived the day before thanksgiving and was greeted by an extremely nice and efficient man at the front desk. I am a Hilton Honors member and asked if there was any availability for an upgrade and he looked and upgraded me to the Executive Floor... it was great! A really nice room on the top floor, 37 inch flat screen and a super comfy bed. I suggest you ALWAYS ask for them to check if upgrades are available if you go, well worth it! The parking is self for $21 or valet for $28.. I would say self park as it is very easy access from the hotel lobby to the garage below the hotel. The area is not bad. You can walk across a glass walkway to the Marriott next door and then through another glass walkway to a "mall" which is really just a glorified food court, but it has Chik Fil A and some other little fast food types foods that you can pick up and walk back to the room. Other than that there is not much in the area of the Hilton downtown. We did walk to the Georgia Aquarium and it took about 15 minutes or so there are attractions in walking distance (Coca Cola is right next to the Aquarium as well as Centennial Park).
All in all a great stay (very reasonable room prices on the weekend as they aren't busy). Well done Hilton, you exceeded my expectations...

Room Tip: If you are Hilton Honors always ask if executive level upgrade is available.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask alion76 about Hilton Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonatl, Manager at Hilton Atlanta, responded to this review
November 30, 2012
Thank you for sharing your comments. We are honored that you chose to spend your Thanksgiving weekend with us and happy that you enjoyed our guest rooms and convenient downtown location. We look forward to welcoming you on your next visit with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Atlanta Airport
Great value on a similar hotel
Atlanta, GA
4 of 5 stars 175 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Atlanta
Trendy
Mandarin Oriental, Atlanta
Mandarin Oriental, Atlanta 4.5 of 5 stars 328 reviews
Family-friendly
Twelve Centennial Park
Twelve Centennial Park 4.5 of 5 stars 141 reviews
Romantic
The St. Regis Atlanta
The St. Regis Atlanta 4.5 of 5 stars 381 reviews
Luxury
Four Seasons Hotel Atlanta
Four Seasons Hotel Atlanta 4.5 of 5 stars 303 reviews
Show Prices ABS:HotelCheckRates-d1026630?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d652966?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1231097?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d111345?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Atlanta hotels
Hyatt Regency Atlanta 3.5 of 5 stars 756 reviews Marriott Marquis Atlanta 4.0 of 5 stars 909 reviews Sheraton Atlanta Hotel 4.0 of 5 stars 873 reviews Hilton Garden Inn Atlanta Downto... 4.0 of 5 stars 393 reviews
Show Prices ABS:HotelCheckRates-d86214?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d89377?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d86238?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d673799?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 194 hotels in Atlanta, ranked by popularity

Been to Hilton Atlanta? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Atlanta

Also Known As:
Hilton Atlanta Hotel
Hilton Atlanta Hotel Atlanta
Atlanta Hilton Hotel
Hilton Hotel Atlanta
Atlanta Hilton
Address: 255 Courtland Street, NE, Atlanta, GA 30303
Phone Number:
Region: United States > Georgia > Atlanta > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotels in Atlanta
#51 Family Hotels in Atlanta
#74 Business Hotels in Atlanta
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Hilton Atlanta hotel in downtown Atlanta is just blocks to some of the best attractions in the city including the Georgia Aquarium, CNN Center and the Georgia World Congress Center. Hartsfield-Jackson Atlanta International Airport is a fifteen minute drive from the hotel. Enjoy the stylish, modern, rooms and great on-site restaurants, including Nikolai’s Roof, and Trader Vic’s. Guests can also take advantage of a complete recreational menu including a fitness center with cutting-edge equipment, outdoor swimming pool, outdoor running track, and tennis and basketball courts. Our convention hotel offers 119,000 sq. ft. of flexible function space with the latest technology for great meetings and events. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hilton Hotels, Hotels.com, Venere, Tingo and Priceline so you can book your Hilton Atlanta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Atlanta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Atlanta
Enter dates & see best prices* (from our partners)
Show Prices