We stayed last weekend and found the hotel staff friendly and the bed and room incredibly comfortable. The gym was clean and new and had great machines. We were provided with free wifi and the bath products were high end. Trader Vic's downstairs serves fabulous drinks, and Nikolai's upstairs has a great view and attentive staff. Overall, we had a great time and would stay at the downtown Hilton again.

I should have brought my nasonex and claritin. This is an older hotel, yeah yeah but can we do some updates? I am here for a conference, got a room for 209/night for 4 nights. The room was on the 9th floor, close to the elevator.

When you enter, you immediately smell of musty old smell. The bathroom has the sewer smell. I thought the place was clean until I went to turn on the tv and it was unplugged. I didn't know that, called the maintenance, and a guy promptly came up to fix the issue. He pulled the plug that was no longer hooked to the tv and up with it came 10,000 dust bunnies. All over the black granite table and he just swept it off to the floor. Ugh, so dirty!!

The bathroom tile has dirt and it reminds me of 1970's. I like old (see my review of SF westin) but this is poor conditioned, poorly kept. Lord help me get through these next 4 nights!

There were 14 people waiting for 2 front desk people to check them in. Staffing the front desk is not a priority for them. Key did not work, went back down, and they assigned me to another room. Rooms are clean, hallways quiet. Lots of eating options in the area. Self parking is over $20 per day.

The hotel was located near everything we wanted to do. We were able to walk to the basketball game and the aquarium. The staff was friendly and very knowledgeable of the area. We would definitely booked the Hilton again!!