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“Nice Hotel, Excellent Airport Location” 4 of 5 stars
Review of Atlanta Airport Marriott Gateway

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Atlanta Airport Marriott Gateway
3.5 of 5 Hotel   |   2020 Convention Center Concourse, Atlanta, GA 30337   |  
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Ranked #9 of 188 Hotels in Atlanta
Top Contributor
355 reviews 355 reviews
78 hotel reviews
Reviews in 95 cities Reviews in 95 cities
82 helpful votes 82 helpful votes
“Nice Hotel, Excellent Airport Location”
4 of 5 stars Reviewed May 6, 2013 via mobile

This hotel is relatively new, and has nice rooms, a good bar, and a decent restaurant. The workout room is good too. It's best attribute is its location: it is a short walk from the hotel to the airport train, and only a several minute ride from the train stop to the airport. The convenience is ough to beat.

On the negative side, on a slow night, and one on which the restaurant staffers outnumbered the patrons, the service was incompetent and painfully slow.

Stayed May 2013, traveled on business
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540 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newport News
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 6, 2013

What a great welcome to Atlanta. After being picked up at the airport, it is just a short drive to this beautifully appointed hotel. The staff almost overwhelms you at the door as they go out of the way to greet you and introduce themselves. What a wonderful stay. Great room, bar and business center.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 6, 2013

Very shiny and new. Really handy for the airport - just jump on the Skytrain, takes 2 minutes, free ride between the hotel and airport. Beautiful lobby. Staff were so friendly and welcoming. We only stayed one night, but the room was great, and a very comfy bed. Had dinner at the Champions restaurant - okay. But breakfast the next morning was fabulous. Highly recommended. We will stay here again.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 6, 2013

Staff is wonderful. We haven't received such exceptional treatment since our last stay at a Four Seasons. Every employee went out of their way to welcome us, to regularly ask about our trip, our room, our meals, our cocktails, etc. It's clear they care about their guests and want them to have the best experience they can.

We were very disappointed in the onsite restaurant, "Champions". The hotel website is misleading and makes it appear there are 2 restaurants onsite, but there is only the "Champions" sports bar, with the typical sports bar menu (cheese fries, burgers, wings, etc). They have a lovely lobby bar where they also serve food (the "Great Room"), and the food and drinks there were very good. We were looking forward to a nice, relaxing dinner after a long day of travel, and sadly sadly had to settle for a terrible meal at Champions. 20 minutes before our first drink order arrived, lemon chicken was dry and flavorless, pasta sauce tasted like ketchup. On the way back to our room, the front desk staff asked us about our meal, and we replied honestly. Within 30 minutes we received a call from the restaurant manager apologizing and asking what can be done to make it better. Very impressive to have such pro-active staff and such fast follow-up. They also left a hand-written note under our door overnight, and a coupon for their breakfast buffet.

Direct link to the airport via tram is wonderful - fast, easy and no need to rent a car.

The property is new, and has very stylish decor. Lobby bar was a great place to relax and meet up with other family members as they arrived for our reunion/party.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Valdosta
Top Contributor
56 reviews 56 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 6, 2013

We stayed here the night before we departed for an international trip. It was nice to sleep well in the incredibly comfortable bedding. We made our way downstairs to find the airport shuttle waiting for us...and the driver was so helpful with our luggage.

Upon our return, the driver drove straight to our car and again handled all our luggage for us.

I would much rather pay for a comfy room than pay airport parking fees and have to worry about waking at the crack of dawn to make my flight...

Room Tip: Any room will do
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reno, Nevada
Top Contributor
154 reviews 154 reviews
37 hotel reviews
Reviews in 53 cities Reviews in 53 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed May 4, 2013

To get to the hotel, you get on the sky train towards the car rental center. The first stop is the Gateway Center. The hotel is in the Gateway Center. After exiting the train, you go down an elevator...and after exiting the elevator on the street level the hotel is just to your left. The location is great for easy airport access. It was so nice not to have to wait in the dark for an airport shuttle to pick me up.

The rooms are very quiet. Our room overlooked the Skytrain and planes came by all night long. The room was so quiet that we did not hear either the Skytrain or any of the incoming air traffic.

The front desk was courteous and quick. The room service was quick. The concierge lounge was perfect for a quick breakfast on a weekday morning. On Saturday & Sunday I would suggest getting breakfast included in the room rate. The buffet breakfast in the Champion Restaurant was excellent. The selection included pastries, a wide variety of fresh fruit, made to order omelets along with other hot dishes including bacon, potatoes, eggs, etc.

The rooms were a typical Marriott type room and décor. Our room was extremely clean! It felt like being in a brand new hotel room

I will definitely stay here again when visiting Atlanta.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2013

The location was perfect for our convention center events. The hotel is clean and the employees ate all friendly and helpful. The bar inside the lobby has good drinks and the restaurant (Champions) also has a good menu selection of food.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atlanta Airport Marriott Gateway

Address: 2020 Convention Center Concourse, Atlanta, GA 30337
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Atlanta
#10 Business Hotel in Atlanta
#16 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Atlanta Airport Marriott Gateway 3.5*
Number of rooms: 45
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Also Known As:
Atlanta Airport Marriott Gateway Hotel Atlanta

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