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“Ok, but not what I expected” 4 of 5 stars
Review of Loews Atlanta Hotel

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Loews Atlanta Hotel
4.5 of 5 Hotel   |   1065 Peachtree Street NE, Atlanta, GA 30309 (Midtown)   |  
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Ranked #2 of 188 Hotels in Atlanta
Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Ok, but not what I expected”
4 of 5 stars Reviewed May 7, 2013

I stayed at this hotel for my birthday. It was in walking distance from our evening events. I guess I expected the "wow" factor, especially for the price. The service was good, but it just didn't live up to what I expected. Also, our view was terrible.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale_McDaniel, General Manager at Loews Atlanta Hotel, responded to this review, May 23, 2013
Dear LetterNumberFive,

First of all, happy birthday! We are always excited to "wow" our guests! We are so happy that you had a great stay here with us at the Loews Atlanta Hotel. We try very hard to make sure each and every guest has the best experience possible! Thank you for taking the time and reviewing us on Trip Advisor.

Sincerely,
Mohan Koka
Director of Room
Loews Atlanta Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,013 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
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English first
Rockledge, FL
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 6, 2013

I stayed at Loews in April. It happen to be the Dogwood festival at Piedmont Park. Walked over to the very large park and enjoyed food vendors and art. Hotel is two blocks from the subway. We were in a nice quiet location but could be anywhere in minutes.

Staff was friendly and very helpful. Attended a meeting in the hotel and found everyone to be helpful. The food was fantastic and rooms very comfortable.

Would definitely choose to stay here again.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale_McDaniel, General Manager at Loews Atlanta Hotel, responded to this review, May 23, 2013
Dear JennySch,

First of all, we hope that you enjoyed the Dogwood Festival and that you had a chance to see the Loews Atlanta ice cream truck that was out and about that weekend. Secondly, we were so happy to hear that you had a fantastic experience with us here at the Loews Atlanta Hotel. We can’t wait to see you again soon! Make sure to reach out to me before your next stay so we can make you visit even more special.

Safe travels,
Jonathan Vendrick
VIP Manager
Loews Atlanta Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 4, 2013 via mobile

I stayed here on holiday and had a wonderful time. The rooms are great, the staff friendly and the location unbeatable. A few glitches.
There is a free car service for up to 3 miles but actually getting it is a challenge. Also, when you e mail or phone the hotel with room request these get lost which is a shame. These should be looked at.
But overall very good, I even returned towards the end of my holiday-unplanned- it was so good.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale_McDaniel, General Manager at Loews Atlanta Hotel, responded to this review, May 23, 2013
Dear BuddieH,

We are so happy to hear that you had a great time with us and let us know the next time you are in the hotel so we can save you a seat in our complimentary house car. Thank you so much for writing a TripAdvisor review for us all here at Loews Atlanta Hotel. We greatly appreciate it and we can’t wait to see you around our lobby again very soon! We encourage you to add us on Facebook to learn about all the great things we have going on in our city!

Thanks again,
Kadian Springs
Front Office Manager
Loews Atlanta Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
memphis
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 2, 2013

We stayed at Loews the second weekend in Atlanta and as always, they didn't disappoint. This was probably our sixth time staying at Loews Atlanta. We had a suite with an adjoining room
for our daughters. The rooms are large and well appointed with equally large bathrooms.
The rooms are clean and the amenities are ample.
But for me what makes this hotel a step above is the staff. All of the employees from the
valet, to the clerks at the front desk, to the barista in the shop downstairs go above and
beyond to be pleasant and helpful.

Note: A special thanks to Ryan at the front desk for all his help upon our arrival and departure.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale_McDaniel, General Manager at Loews Atlanta Hotel, responded to this review, May 23, 2013
Dear Memphis129,

We are happy to hear that Ryan helped you out so much, he is truely an asset to the team! Thank you so much for taking time out of your busy day to review the Loews Atlanta Hotel. We greatly appreciate it and we can’t wait to see you around our lobby again very soon! We encourage you to add us on Facebook to learn about all the great things we have going on in our city!

Many thanks,
Drew Mailloux
Social Media Coordinator
Loews Atlanta Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island, NY
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 1, 2013

Beautiful hotel, helpful and friendly staff. Lobby is a great place to relax and have a few drinks. Room service is a rip, paid $5 for can of coke, service charges doubled the food price.
Not too close to any attraction but only a couple blocks from the MARTA.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale_McDaniel, General Manager at Loews Atlanta Hotel, responded to this review, May 23, 2013
Dear NesconsetBaseball,

We are so happy that you had a great stay here with us at the Loews Atlanta Hotel and that you thought the hotel staff was helpful and friendly. These are two, very nice compliments. We try very hard to make sure each and every guest has the best experience possible! Thank you for taking the time and reviewing us on Trip Advisor. On your next stay make sure to utilize the Loews Atlanta house car that will take you anywhere within 3 miles of the hotel!

Sincerely,
Mohan Koka
Director of Room
Loews Atlanta Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Youngsville, North Carolina
1 review
5 of 5 stars Reviewed May 1, 2013

Our recent stay at Loews in Atlanta was our best hotel experence ever. The hotel is wonderful, but what makes difference is the service. This staff truly gets it! They are sincerely friendly and go the extra mile to make your stay memorable.

Our thanks go out to Chanel and the rest of the staff for making our stay in Atlanta one we will never forget!

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale_McDaniel, General Manager at Loews Atlanta Hotel, responded to this review, May 23, 2013
Dear Pamela D.,

We will make sure to pass along all your kind words to Chanel, she is truly a joy to work with and we will make sure she feels your love. We were so happy to hear that you had a fantastic experience with us here at the Loews Atlanta Hotel. We can’t wait to see you again soon! Make sure to reach out to me before your next stay so we can make you visit even more special.

Safe travels,
Jonathan Vendrick
VIP Manager
Loews Atlanta Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, West Virginia
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 30, 2013 via mobile

The staff were cheerful, polite, helpful and generally answere "my pleasure". I was attending a conference so I didn't have a chance to get out and explore Midtown much. The conference set up was wonderful and convenient to my room. The food was splendid.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale_McDaniel, General Manager at Loews Atlanta Hotel, responded to this review, May 23, 2013
Dear WVRed859,

First of all, we really loved reading all the lovely things you had to say about all our hard-working staff! Thank you so much for writing a TripAdvisor review for us all here at Loews Atlanta Hotel. We greatly appreciate it and we can’t wait to see you around our lobby again very soon! We encourage you to add us on Facebook to learn about all the great things we have going on in our city!

Thanks again,
Martin Charlton
Director of Conference and Catering
Loews Atlanta Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loews Atlanta Hotel

Address: 1065 Peachtree Street NE, Atlanta, GA 30309
Phone Number:
Location: United States > Georgia > Atlanta > Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #2 of 188 Hotels in Atlanta
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Loews Atlanta Hotel 4.5*
Number of rooms: 414
Official Description (provided by the hotel):
Walk into a stylish new atmosphere where contemporary Southern style meets classic luxury. Located in the heart of Atlanta, Loews Atlanta Hotel exceeds our guest's expectations by providing experiences through personal engagement and putting you first. A premier choice among Atlanta luxury hotels, we offer 414 rooms and 44 suites which have been designed to be supremely comfortable and are equipped with all the amenities necessary to anticipate your every need. Each room was carefully laid out to create a spacious environment that feels more like a second home than a hotel room. ... more   less 
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