I recently stayed at the Loews Atlanta Hotel with an entertainment group. I'm not a member but I am one of the production people for the group. I have to say that this was the best hotel that I have ever experienced and mostly because of their VIP Manager, Jonathan.
When we pulled up to the hotel Jonathan was there in full force with a smile on his face to welcome us. The suites were beautiful, the rooms had flat screen tv's, mini bar (with fridge), a huge bathroom, and best of all were clean with a great bed. When you are on the road one of the most important things to have is a good rest.
When I went to my room Jonathan had an amenity with a hand written note, who hand writes notes anymore? Well, Jonathan did. He welcomed me into the hotel and said "if there is anything that I need please let him know".
Well I had a few requests during my stay at the hotel and Jonathan was always there to assist in anything that I needed.
When myself and the members of the band were leaving I said something about the service and everyone of the guys said that Jonathan made the stay the best.
We are going on the road again later this year and we already know where we will be staying while in Atlanta, The Loews!