My best friend and I visited Atlanta for a weekend and stayed at this amazing hotel. Everyone that works at the hotel provided the best customer service. From the parking attendants, doormen, front desk and concierge. We had an amazing staff member named Jonathan Vendrick assist us with our dinner plans. He took the time to layout an entire evening for me and my friend. It was perfect. Down to the map that guided us around. We also had a great man named DJ drive us to our concert rather than taking a cab! Everyone that works there is cheerful and happy to assist yu with anything. I would recommend this hotel to anyone visiting Atlanta.

I selected this hotel to surprise my boyfriend for his birthday ... and all I can say is WOW! Jonathan Vendrick, the VIP Concierge, made our stay absolultely fantastic! His communication before our arrival was outstanding, and he even offered us a bottle of champagne and small cake and fruit with Happy Birthday drizzled in chocolate ... had it on the table for us when we arrived! My boyfriend was totally surprised and felt so special. The room was gorgeous with floor to ceiling windows overlooking mid-town! It was sparkling clean and comfortable, and I can't wait to come back! The atmosphere downstairs was great ... great jazz band during happy hour, then a comedian later... and drinks were great at the bar! Jonathan made us feel like we were celebrities with lots of extras, and his smile and genuine concern for our comfort and enjoyment was so refreshing ... and totally unexpected! I came from a company where customer service was preached all the time ... and Jonathan definitely went above and beyond my expectations! I told all of my friends (about 25) at a birthday party the next night about Jonathan and the Loews and have continued to tell my friends to stay there. It was unlike any other hotel stay I've ever had ... and I WILL DEFINITELY be back!

I attended a conference held at this hotel shortly after it opened. Everything was beautiful and well-attended to. My room had a bathtub and a shower! I was amazed at the flat screen tv in the bathroom, but it was at angle where it couldn't be seen clearly while in the shower or the tub. Still, it's hard to find anything wrong with this place.

The doormen and desk agents are super friendly; they make you feel like you own the hotel. It's hard to sneak past the doorman to open the door yourself. Nice try! Even if they appear to be busy, they will stop what they're doing to open the door or grab your luggage. I saw that pets are well taken care-of, too. No one gives animals the evil eye for being at such a nice hotel. I wish other hotel chains would learn from Loews' in terms of allowing pets to stay.

Hotel location was great for taking a Marta train or the bus; it's right on a main street in Midtown, but street noise can't be heard from inside the hotel. There are a handful of restaurants within walking distance, too. I have to point out that there's no pool at this hotel; normally, that would take my rating down, but I had such an otherwise great experience, it really doesn't matter. You won't be disappointed!

We have stayed here each time that we visit our son in Atlanta. My wife and I truly feel pampered by the entire staff, especially the VIP Concierge. The hotel offers luxury accommodations including high end sheets, duvets w/covers, and towels, as well as glass enclosed showers, bamboo brand toiletries, beautifully spacious rooms with floor to ceiling windows for the great views. The hotel restaurant is quite good, and the hotel location affords easy access to many fine restaurants, museums and the Atlanta Botanical Gardens located in very nearby Piedmont Park.
Each and every time we arrive we all, including our dog, are warmly greeted. Additionally, upon arrival our dog is given water and food bowls along with a rubberized floor mat, a bag of treats, and even a comfortable dog bed.
Overall, I can truly say that my family and I look forward to each and every opportunity that we stay at the Loews Atlanta.