I'm a business traveler and am on the road 200+ days a year so I see a lot of hotels and talk to a lot of hotel staff and GM's. I live just north of Atlanta and when I'm home sometimes my wife and I like to stay downtown for a weekend and THIS is my hotel of choice! The staff really know's how to treat the customer. Mandi is one the sales managers there and one of the best in the business. The beds are the most comfortable beds I have ever slept in. The linens are crisp and clean and the rooms are spotless. There are some really good restaurants within walking distance too. You won't be disappointed.

I've stayed one night, with three more to go. Check in was great, the front desk staff was very friendly and greeted me right away. They even accommodated my last minute early check in request and gave me a king size bed on the 19th floor. The room is clean and well decorated. The bathroom has a nice big shower with glass doors (instead of shower curtain, eww) and plenty of hot water. AND they have Aveda hair care products, which I love. The desk and chair are comfortable, which is important as I am here on business. The wifi is fast (but not cheap at $14.95 a night) and reliable. The front-door staff is very friendly, helpful and courteous and the cleaning staff was also very nice.
There are four pillows of varying densities, so I was able to find one that was comfortable, the bed was comfortable, although the topper keeps trying to slip off the mattress. The thermostat is responsive and quickly adjusts the temperature. Cable selection and quality is average.
Overall I am very happy I chose this hotel, even though I'd prefer it to be closer to downtown as I am attending a conference there. OH and the neighborhood is great! There are shops and restaurants everywhere, and a Publix grocery store and pharmacy two blocks away. So convenient.

This was the second time I've stayed in this hotel. I was there 3 years ago when it was the Hotel Palomar, back then it was one of my favorite hotels.
While very little has changed, rooms are still very clean, and the staff is still very friendly, yet there is something here which keeps it from getting 5 stars.

This time the only room they had available was a handicap ready room. I found the shower difficult, it was a handle type, and it tended to spray wildly.

I also don't like paying extra for Wi-fi, or parking, at those prices it should be included with the room.
None of these things are deal breakers, but it would be nice if they were included.

It seems since the change to Renaissance, many of the little things that were packaged in the room, are now added on as extras.

But overall still a very nice Hotel.

Because this hotel is near my daughter's condo in midtown Atlanta, I have stayed here several times even before it became a Renaissance. There have been some changes from our last stay but we adjusted.

We spent five nights of our Thanksgiving trip here and the staff was kind. They kept us supplied with coffee so we could make it in our room in the am. Coffee in the lobby has been discontinued. They are continuing to offer the ice water with lemon in the lobby. We also were able to attend the wine tastings and appetizers served each afternoon at 5 pm. My husband really enjoyed the wine and visiting with the bartender as the happy hour was offered in the main floor restaurant/bar area.

We were also able to make room in the locked minibar to store some of favorite foods so we never without. Having Publix and CVS a block away was great.

The parking seemed kind of expensive at $30 but we were able to park at our daughter's condo ramp nearby in her friend's vacant spot.

Our 15th floor window had a view of the north Atlanta skyline plus the parking lot of the strip club. It was nice to see that there were closed for Thanksgiving but otherwise did a thriving business.

The room was clean, quiet and modern. There was free wifi in the lobby but accessing it in the room would incur a charge.