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“The Best Birthday Ever!!!!!!!!!!!” 5 of 5 stars
Review of The St. Regis Atlanta

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The St. Regis Atlanta
5.0 of 5 Hotel   |   88 West Paces Ferry Road, Atlanta, GA 30305 (Buckhead)   |  
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Ranked #7 of 188 Hotels in Atlanta
Warner Robins, Georgia
2 reviews
1 helpful vote 1 helpful vote
“The Best Birthday Ever!!!!!!!!!!!”
5 of 5 stars Reviewed October 28, 2013

This was only my 2nd visit to the St. Regis-Atlanta, and I must say, Ritz, Four Seasons and Mandarin Oriental were not in same Class as the St Regis-Atlanta. This is the Most Amazing Facility in Atlanta, hands down. The complete staff, especially Dawn made this the best birthday ever. A posh 1000 sf. suite with a view of downtown Buckhead, a huge bathroom with a shower and hot tub for two, a staff that was happy to care of your every need and want with a smile. A cozy and elegant lounge, and Chops is located right next door for a great steak and lobster. Great hot breakfast, and superb coffee. The hotel limo to run you around Buckhead for shopping, dinner or live entertainment. Thanks again to the staff and management for a wonderful weekend. We will be back very soon.

Room Tip: ask for room facing West Paces Ferry
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senih G, General Manager at The St. Regis Atlanta, responded to this review, October 29, 2013
Dear Bishop007,
Thank you for your kind compliments of our metropolitan manor. I am honored you celebrated your birthday with us and that our service left you lasting memories. It will be my pleasure to welcome you to our address again very soon.
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584 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • Italian first
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English first
Seattle
Top Contributor
84 reviews 84 reviews
43 hotel reviews
Reviews in 42 cities Reviews in 42 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed October 27, 2013

This is a beautiful property located in Buckhead, close to great shopping and restaurants. However, it is flawed in some service areas - housekeeping in particular. First, the housekeeping staff left personal items, including a black publix bag in our room. Second, instead of leaving fresh amenities (i.e. soap and body moisturizer), they merely clicked the cap shut and put the nearly empty bottle back (both body soap and moisturizer were 3/4 empty and the empty bottles just put back without any replacements). It took 3 calls to get fresh amenities. We asked that the amenities just be replaced at turndown - which was ignored. We requested that the room be made up in the morning, yet when we arrived back around 2:45, it had still not been made up. There were no q-tips, cotton balls, or any bath amenity (like bath salts). Only a bar of soap. For lunch, I ordered a rocket salad with maytag blue cheese. A salad filled with spring salad mix (missing was the arugula) and no blue cheese of any sort was brought out. The bacon bits were hard and chewy, like they were canned. The restaurant graciously took the salad off the bill. On the positive side, the breakfast was delicious. We enjoyed drinks at the bar. I think this hotel may have staffing issues, and certainly housekeeping issues. Also, of course, there were no upgrades, even though I am a platinum skymiles/starwood member and booked through my AMEX that offers upgrades. Just told that no upgrades on Queen rooms. I will probably give this hotel one more try next time I am in Atlanta, because the rooms are beautiful and the bathroom divine. However, if service does not come up, I will go back to the Ritz.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senih G, General Manager at The St. Regis Atlanta, responded to this review, October 29, 2013
Dear Gourmetwashington,
I appreciate your feedback and apologize for the inconveniences you experienced during your stay. We review all guest feedback and your comments will be shared and reviewed with our staff to ensure these details are not overlooked in the future. When your travels direct you back to Atlanta, please allow us another opportunity to demonstrate our signature hospitality, for which the St. Regis brand is known.
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Athens, Georgia
1 review
5 of 5 stars Reviewed October 25, 2013

Outstanding service and beautiful facility. The rooms are luxurious, staff friendly and courteous. Best hotel in Buckhead with wonderful shopping and incredible restaurants nearby. My second visit to this hotel and I wasn't disappointed in any way. By far one of the best hotels in the country.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senih G, General Manager at The St. Regis Atlanta, responded to this review, October 29, 2013
Dear tckittle,
Thank you for your compliments of The St. Regis Atlanta. I am pleased to hear your overall experience was excellent and I hope to welcome you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 21, 2013

The St. Regis is by far the best hotel in Atlanta. The rooms, the public areas, and the service are all best in class. The prime Buckhead location is withing walking distance of several great restaurants, and just minutes away from the best shopping in Atlanta. And, if you are not driving, the St. Regis also has a house car that will gladly take you!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senih G, General Manager at The St. Regis Atlanta, responded to this review, October 22, 2013
Dear Stephen J,
Thank you for your compliments of our address. We appreciate our business travelers and your recommendation of our address will be shared with all of our staff. Allow us to welcome you again to The St. Regis Atlanta soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
88 reviews 88 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 21, 2013 credit card Amex Card Member Review

Lovely hotel in Buckhead. Location..Location..Location this is where you want to stay. Walking distance to shopping and lots of bars and seriously great restaurants. The pool is secluded and beautiful.

Stayed September 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senih G, General Manager at The St. Regis Atlanta, responded to this review, October 22, 2013
Dear Todd S,
Thank you for sharing your recent experience with us. We agree the Buckhead area is a wonderful location in Atlanta for shopping, dining and more. We hope that you will return to our address again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 18, 2013

Over a year ago, my daughter and I decided to have her wedding at the St. Regis in Atlanta.

We began our process with a meeting with Julia McKelvey. This young woman was professional, friendly and knowledgeable. She took us on the wedding "tour" and explained the packet we were given to take home. I cannot say enough about the useful information, guidance and suggestions she made. We could not have done this detailed wedding without her.
While Julia was our contact and took my many frantic calls, the entire staff at the St. Regis was working for us to create our perfect vision. From the valet staff, the reception specialist, the concierge, the chef all the way to the final check out after the wedding, The St. Regis fulfilled our every expectation. They worked with all our vendors with great respect and with wonderful creativity. There were times when I wanted plan A and when this could not be done---they simply re-organized and came up with a better idea in Plan B. It was amazing.
The St. Regis included so many perks with our wedding plan. The rooms we were given were the top suites, with all kinds of space, butlers and treats. The food was incredible, cocktails were the top brands, with plenty of bar staff on hand, they created a show around the cake, champagne and late night snacks. The entire staff had an eye for detail.
I cannot think of one single thing I would change about our experience at the St. Regis.

IT WAS WORTH EVERY SINGLE MINUTE OF PLANNING AND EVERY SINGLE DOLLAR.

I would definitely use the St. Regis and company for any future events.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senih G, General Manager at The St. Regis Atlanta, responded to this review, October 21, 2013
Dear Dianne G,
It was a joy to read your kind comments on your planning experience at our address. Your comments have been shared with our staff and are wonderful testaments of our staff striving to exceed expectations at every opportunity. I extend warm wishes to you and your family and hope to welcome you to our address again very soon.
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snellville
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 17, 2013

Had a wonderful stay at the St. Regis in Atlanta. Don't think I will be able to stay anywhere else as I was quite spoiled with the luxurious accommodations and superb service. The room was quite large and just beautiful. We checked in and went down to spend some time in the bar and upon returning to the room there was a delicious chocolate mousse desert waiting for us to help celebrate our anniversary. The room we were in was so incredibly quiet! The room and hotel itself were very clean which is a must. Service was excellent from the front desk to the bar to room service. Will definitely stay with St. Regis again and again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senih G, General Manager at The St. Regis Atlanta, responded to this review, October 18, 2013
Dear Cindy1414,
Allow me to extend our warmest wishes on your recent anniversary. We are honored your chose to celebrate this special milestone with us. It will be our pleasure to welcome you to The St. Regis Atlanta again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. Regis Atlanta

Address: 88 West Paces Ferry Road, Atlanta, GA 30305
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Atlanta
#4 Luxury Hotel in Atlanta
#5 Romantic Hotel in Atlanta
#9 Business Hotel in Atlanta
#13 Family Hotel in Atlanta
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Atlanta 5*
Number of rooms: 151
Official Description (provided by the hotel):
Located in the exquisite enclave of Buckhead, The St. Regis Atlanta stands out as an impeccably groomed AAA Five Diamond boutique hotel resort with unsurpassed pampering in a grand location. ... more   less 
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Also Known As:
The St. Regis Atlanta Hotel Atlanta
St Regis Hotel Atlanta

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