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“Great Conference Hotel” 5 of 5 stars
Review of Westin Buckhead Atlanta

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Westin Buckhead Atlanta
4.0 of 5 Hotel   |   3391 Peachtree Rd NE, Atlanta, GA 30326 (Buckhead)   |  
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Ranked #31 of 190 Hotels in Atlanta
Melbourne, Victoria, Australia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“Great Conference Hotel”
5 of 5 stars Reviewed 4 days ago NEW

Attending a big conference for a week, the Westin is perfectly positioned, close to a MARTA station and only a few minutes walk to Lennox Square Mall.

During our conference, the friendly and helpful staff were at hand to provide assistance whenever needed.

The room was very comfortable, though I prefer a proper shower. I realise hotels have sometimes limited space, but the bathroom is actually quite large.

The wifi was good and free for Starwood members. My room was overlooking Lennox square and proved an opportunity for great pictures.

During the week we had a large conference group with 100 plus attendees, and several break-out groups. It was a well-oiled machine and running without any hitches. A year ago we had another conference which resulted in many complaints, this time there were none that I know of. This is an excellent conference hotel.

Room Tip: Great views over Lennox Square
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  • Stayed April 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
    45
    33
    8
    3
    1
See reviews for
7
20
4
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Norwich
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

The Westin is perfectly positioned, close to a MARTA station and only a minutes walk to Lennox Square Mall. Friendly and helpful staff and a comfortable room. My only gripe is that you have to pay for $10 per day for wifi. This is a top class hotel which I would think is mainly trying to attract business customers, so why on earth charge for wifi!! That said, I was impressed with the place and would certainly stay again.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM1485, General Manager at Westin Buckhead Atlanta, responded to this review, 6 days ago
Dear Graham3019,

Thank you for your comments from your recent stay. I appreciate the feedback that you provided as we use them to help us in our ongoing efforts to improve our service. I thank you for your continued support and look forward to your next visit.

Sincerely,
Mark Weatherill
General Manager
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Halifax, Canada
Top Contributor
101 reviews 101 reviews
32 hotel reviews
Reviews in 39 cities Reviews in 39 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon arrival, reception assigned a room that met our requests for King,high floor,view.
The tenth floor room.was spacious, tastfullly renovated with a nice partial,view of the Atlanta cityscape . Bathroom was large.
Good location in affluent,comfortable Buckhead.Only 1/2 hour cab ride to any if the following sites-'Olympic Park,CNN, World o Coke,jJimmy Carter Presidential Library. Cab fare to these sites was consistently $25. each way
Lenox Mall is literally a three minute walk across the side street.
The Palm Restaurant on the lobby level is an excellent choice for all meals, it has comfortabe seating that allows for privacy for each table or booth. The menu is heavily carnivore with limited but delicious,vegetarian options. Staff were helpful and hospitable. The high quality fesh,food was well presented and tasty. The adjoining Palm bar has a more casual atmosphere and welcoming staff.
Room service has a good menu- fresh food with prompt delivery

Room Tip: Ask for city view otherwise you will be looking at Lenox Mall parking lot.
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  • Stayed April 2015, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM1485, General Manager at Westin Buckhead Atlanta, responded to this review, 1 week ago
Dear Halifaxduo,

We are delighted to hear that you had a wonderful stay with us at The Westin Buckhead Atlanta. Thank you for taking the time to post your positive review and we hope to see you again in the near future.

Best regards,
Mark Weatherill
General Manager
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Edison, New Jersey
Top Contributor
127 reviews 127 reviews
44 hotel reviews
Reviews in 54 cities Reviews in 54 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a fine hotel for a business stay. There is nothing particularly memorable about the hotel. The rooms are clean and average size. The lobby is large and contains a coffee shop and a Palms restaurant (which is somewhat overrated). All in all, its a good hotel for a short stay.

  • Stayed March 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM1485, General Manager at Westin Buckhead Atlanta, responded to this review, 2 weeks ago
Dear Blaw10,

Thank you for your feedback and taking the time to post your comments. I do hope you will visit with us again the next time you are in the Buckhead area.

Kind regards,
Mark Weatherill
General Manager
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Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I arrived early and staff was great about getting an available room. Rooms were very clean and well appointed. On the 19th floor I had a nice view of Buckhead area. The hotel is very convenient to shopping and restaurants. Overall a great stay and I will return.

Stayed April 2015, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM1485, General Manager at Westin Buckhead Atlanta, responded to this review, 2 weeks ago
Dear Eatsalot03,

Thank you for taking the time to provide your feedback. I'm so glad you enjoyed your stay and would like to thank you for your continued support. We look forward to your next visit.

Warm regards,
Mark Weatherill
General Manager
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Davie, Florida, United States
Top Contributor
65 reviews 65 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Always consistently good. Most comfortable beds in the industry. The Palm Restaurant is the hotel restaurant and there's a hidden Starbucks in the basement which I wish I knew about until the last day of my stay. We had dinner at the Palm and it is quite pricey but there are other options outside the hotel and it is located adjacent to the Lenox Square Mall with many other lower priced food options. Also, it is a 200 yard walk from Marta and a quick 20 minute trip to dwontown.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM1485, General Manager at Westin Buckhead Atlanta, responded to this review, 2 weeks ago
Dear David L,

Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at The Westin Buckhead and we hope to see you again very soon for your next stay in Atlanta.

Sincerely,
Mark Weatherill
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McDonough, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 30, 2015

Thank you so much Westin for making my Anniversary Date one to REMEMBER... Great Hotel Staff!!! Really Friendly from Valet Parking to Front Desk, Great Location in Buckhead close to Lennox Mall and don't forget to try One of the Best Restaurant in town THE PALMS BUCKHEAD right there in the HOTEL, 100% recommended!!! looking forward to visit again with my kiddos...

Room Tip: Top floors really quiet!!! and great view of Buckhead!!
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM1485, General Manager at Westin Buckhead Atlanta, responded to this review, 5 weeks ago
Dear jarv73,

Thank you for taking the time to post your comments. I'm so delighted that you had an Anniversary to remember. Thank you for staying at The Westin Buckhead Atlanta and we look forward to having you and your family return again soon.

Best wishes,
Mark Weatherill
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Buckhead Atlanta

Address: 3391 Peachtree Rd NE, Atlanta, GA 30326
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#13 Luxury Hotel in Atlanta
#26 Family Hotel in Atlanta
#27 Romantic Hotel in Atlanta
#57 Business Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Buckhead Atlanta 4*
Number of rooms: 365
Official Description (provided by the hotel):
Situated on Peachtree Road and adjacent to world-class shopping venues, The Westin Buckhead Atlanta has the perfect location in one of the cities best neighborhoods - Buckhead. ... more   less 
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Also Known As:
Westin Buckhead Atlanta Hotel Atlanta
Westin Atlanta
Atlanta Westin

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