To get there, enter the Lenox Mall perimeter road to get there. There was an abundance of staff greeting us upon arrival. The concierge level was pleasant in the club area, however, the room was near the elevator and a hydraulic noise was heard ALL night and day which interrupted a good nights sleep. If you stay here, request a room at either end! Otherwise, the room and service were great.

This hotel is my preference because of it's location. Connected to Lenox Mall, JW Marriott is the perfect place to relax, unwind, shop, eat, and do just about everything. It's in the heart of Buckhead and is a 5 minute drive to every high-end restaurant (The Palm Restaurant, Houstons, Fogo de Chao, Cheesecake Factory, Ruth Chris Steakhouse, etc).

The hotel staff fulfilled my special requests within 20 minutes. The concierge and bell hop were very knowledgeable of the area and gave excellent recommendations.

I was in Atlanta to attend my cousins wedding. The food was amazing!!! The wedding was absolutely beautiful.

I stayed this week at the JW Marriott in Buckhead and used their meeting rooms for a small conference. Service was impeccable and the facilities were very, very nice.

The service started at the valet stand where we were greeted with a smile and helped into registration. There was a bit of a line here but the folks behind the desk made eye contact with us and said they'd be right with us. I'm the type to always find something to do while I'm in line, so that doesn't bother me; I really appreciate the personal connection though as being ignored makes the wait seem longer. After we got our room keys, one of the employees helped us to the elevator (two women, large bags - very chivalrous of him).

Rooms were nice, with good amenities (soaps, etc.). Because I was responsible for the conference, they upgraded my room, and I had a terrace and free internet (more on that later). I had a beautiful view of the fall colors in the surrounding neighborhoods. My room was quiet - possibly because it was on the end of a hallway).

When I went to use the internet, it appeared I could only use a password (which I didn't have) or use my room number/name to log in. This second option required that I accept terms and pay $12.95 - I logged in, think I would have to dispute the charges since I was told I had free internet. When I went to check out, I was not charged - a pleasant finding. It's nice when a hotel keeps their word and smoothes over little things without you asking.

Our conference was for 40 people or so. The room was supposed to hold 50 but I'm pretty sure we would have had to leave our bags outside if we'd had that many. Aside from that concern, the facilities were excellent. We brought our own portable projector, which the hotel allowed. (If we'd use theirs, it would have been another $800 for the duration).This was another pleasant aspect of their service. We use a graphic recorder (an artist who captures the meeting in graphics) and the hotel was very helpful in making sure we had the right type of easels. Food service was excellent and the staff was awesome. I have several dietary restrictions and usually have to bring my own food. When one of the servers saw me, I expected a comment about not bringing outside food. I mentioned that I was gluten free and he promised to take care of me. Sure enough, he brought up some options to pick from, including a box of GF waffles for breakfast the next morning. One of the risks of eating out is you never know if something is really GF, so when he not only described my options but also showed them to me, I was really pleased. This fellow, who wasn't a manager or a special customer advocate, took care of me as if he had all the authority of a supervisor. If we meet in Atlanta again, I'll definitely go back because of this man. Awesome service!

Location is also a plus - the hotel is across the street from the Lenox MARTA station, making transport to/from the airport a breeze. At $2.50 per trip, this is a bargain compared to a cab ride. Also, there are restaurants and a mall across the street.

Finally, although it's not a critical aspect, the toiletries provided were lovely. After a very long day, it was nice to get into a hot shower and have better than average soaps/shampoo to use.

Stayed here multiple times even during renovation and have always been very happy. The staff remembers you by name and can't do enough for you. Rooms are spacious, clean and practical. Easy access to Lenox mall for shopping and my regular restaurant is Houston's just over the road. Dante's sports bar is within 5 minutes walk and is a great place where sports meets good food.