We went on an overnight here to see the tree-lighting and to do Black Friday shopping at Lenox Square Mall. The staff was friendly, the amenities are upscale, and we had a great view of the skyline. Access to the mall, even in the middle of the night on Black Friday, is secure through a tunnel from the hotel lobby. Room service is pricey, of course, but the food was piping hot and well presented. This hotel is in the heart of Buckhead, and access to the nightspots is easy. We will stay here again.