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“Just OK, and expensive.” 4 of 5 stars
Review of JW Marriott Hotel Buckhead Atlanta

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JW Marriott Hotel Buckhead Atlanta
4.0 of 5 Hotel   |   3300 Lenox Rd, Atlanta, GA 30326 (Buckhead)   |  
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Summer Rates from $149
Ranked #29 of 189 hotels in Atlanta
GreenLeadersSilver level
Mount Juliet, Tennessee
Top Contributor
81 reviews 81 reviews
27 hotel reviews
Reviews in 41 cities Reviews in 41 cities
32 helpful votes 32 helpful votes
“Just OK, and expensive.”
4 of 5 stars Reviewed November 5, 2012

We have wanted to stay at the JW Marriott for some time and took the opportunity on our last trip to Atlanta. The main advantage is the very convenient location to various Buckhead activities (restaurants, shopping). The rooms are quite small for the price and the bathrooms are very small. The furnishings are no better than normal Marriott and Hilton rooms.

There is a small restaurant which has a buffet breakfast, which at $50 for two is quite expensive. Self parking in the adjacent lot is $20. They have a lot of staff around if you need something. They offer shuttle service within a 2 mile radius of the hotel.

It was OK for the weekend. I would not want to stay much longer. In the area is a regular Marriott which offers the same convenient location.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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English first
Lausanne, Switzerland
Top Contributor
144 reviews 144 reviews
23 hotel reviews
Reviews in 38 cities Reviews in 38 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed October 30, 2012

We stayed here to celebrate my mom's birthday. The location is excellent, right in Buckhead and attached to Lenox Mall, one of my favorite mall's ever, and close to great shopping, restaurants and activities. The rooms are nice, just like all Marriott hotels. But, the real stand-out here is the service. They left a baloon, some chocolates and a hand-signed card from the staff for my mom's birthday, and several staff members remembered her from check-in and wished her a happy birthday as we came and went. Truly attentive and caring service.

Room Tip: Ask for a view of the city if possible
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dublin, Ireland
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 21, 2012

This is a good hotel at the upper end of the business travel market. The staff were extremely helpful and friendly. It is very convenient for a major shopping centre which has several high end department store anchors as well as a fair scattering of designer shops.
The rooms are nice with all the standard amenities. There was just one thing that was wrong and it is not a fault of this hotel alone. During the night the guests in the next room arrived back in and conducted a very loud conversation. The sound proofing between the rooms was non existent. I am sure this hotel was built during the 70's or the 80's and has since been refurbished, at this stage the sound proofing should have been improved. There are always communicating doors between bedrooms in this type of hotel and I wonder how often these are actually used.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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York, United Kingdom
Top Contributor
128 reviews 128 reviews
58 hotel reviews
Reviews in 66 cities Reviews in 66 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed October 21, 2012

We were recommended to the Buckhead area by reading Trip advisor reviews of Atlanta, and knowing the JW brand we were confident of a good stay..we stopped here 2 nights, a high room, facing the city skyline..large room, big bathroom, classy decor, quiet corridors ..nice bar, good restaurant and my wife & daughter shopped in the Lenox Mall adjacent to the hotel all the time ! We were very pleased with the staff service, location and quality of this place and would stay here again whenever in Atlanta ..well recommended ..

Room Tip: High level rear facing
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Franklin, Indiana
Top Contributor
111 reviews 111 reviews
14 hotel reviews
Reviews in 52 cities Reviews in 52 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 13, 2012

Great location adjoining the upscale Lenox Mall. This is an expensive hotel but we were able to get a great 6th floor, king size room for $85 on Priceline. That's a real value at this quality hotel. One thing to keep in mind, parking is $20 per day! Other than that a great hotel with all the amenities.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 12, 2012

The JW Marriott Hotel in Buckhead is one of the most beautiful hotels I've ever stayed in. The hotel was super clean, the staff incredibly friendly, and the linens soft and comfy. I love that the hotel is connected to the mall. It was nice to be able to just ride an escalator and pick up a sandwich or some coffee instead of having to get back into traffic. One thing I did dislike about this hotel is how high parking was. We paid $20 per night per car just for parking. I've stayed all over the United States and this is the highest parking garage fee I've ever paid. When you're paying $200 a night, parking should be included! Other than that, we enjoyed our stay.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 11, 2012

stayed the night of October 10, 2012 ...Excellent Valet greeting upon arrival...I noticed he first looked at my luggage tag for my name and then called me saying "Welcome back Mr___ ! ....at check in the associate noticed I had a Platinum Premier status and she immediately upgraded my room.....without asking. Room was clean and spotless, extra towels, coat hangars neatly organized, bedding crisp and clean and hall carpets were freshly vacuumed. Wake up call right on time. This hotel exceeded my expectations.
Overall I rarely give excellent rating, but this management team clearly has its act together.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about JW Marriott Hotel Buckhead Atlanta

Address: 3300 Lenox Rd, Atlanta, GA 30326
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Atlanta
#12 Green Hotel in Atlanta
#28 Romantic Hotel in Atlanta
#31 Business Hotel in Atlanta
#41 Family Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Hotel Buckhead Atlanta 4*
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Also Known As:
Jw Marriott Atlanta
Marriott Hotel Buckhead Atlanta
Marriott Atlanta
Atlanta Marriott

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