I made a reservation at the Double Tree for April 29- May I check in is at 3pm i didn't get there till 5:30 -6 because of traffic. When i gat there to check in went to the front desk and i talked to Sabrina and she told me that my reservation was cancelled and thay was solded out thay had no more rooms she gave my room away because i didn't get there at 3 NO matter what time u get there your room is locked in because of the reservation right so Sabrina say she can give me a room but she just toll me that thay was sold out she say she emailed to say it was cancelled but i said y u didn't call she said the number we have is 404 i said wait a minute i don't like in Atlanta i live in Charlotte my area code 704 so u didn't call so that was a so inconvenient for me because i can all the way from Charlotte to Atlanta to find out that i didn't have a room but I have a reservation. It was hard to find another room but i did but ill never go back to the Double Tree and that was my first time go.
- Official Description (provided by the hotel):
- Experience exciting downtown Atlanta at the stylish DoubleTree by Hilton Hotel Atlanta Downtown. Walk to many downtown attractions such as Georgia Aquarium, Georgia World Congress Center, Georgia Dome and many other attractions. ... more less
- Reservation Options:
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- Also Known As:
- Marriott Atlanta Downtown Hotel Atlanta
- Wyndham Atlanta
- Atlanta Marriott