This is perhaps the noisiest hotel I have ever stayed in. When I first arrived at the hotel I was checked in by perhaps one of the nicest young men. He gave me my warm cookie and I went to my room on the 8th floor. This was handicap assessable room, no tub and no vanity space. Dated but clean, so I thought I would stay anyway. When I turned on the TV, there was a loud popping sound and no picture. I tried turning on several times and still no picture.
I called to the front desk and spoke to some woman, told her of the problem. She told me they booked and the only other room available was another handicap assessable. I found this woman to be a bit curt and she left the desk when I came down to get my keys. It was then I spoke to the young man at the desk and he told me he he could indeed get me a non-handicap room,which he did. I was happy to have a vanity. He also apologized and offered me another cookie and a bottle of water. This guy is a gem, the kind of person you want on the front lines.
I have a grueling travel schedule and was completely exhausted. I decided to go down to the restaurant for a quick dinner. I ordered the chicken Caesar salad, about a third of the lettuce was black and not edible. The chicken tasted like turkey and was tough. When the waitress picked up my plate I pointed out the lettuce situation, but she did not say anything. Honestly at that point too tired to complain.
I went back to my room to turn in early, when around 9 p.m., a man on a cell phone, talking very loud in the hall started knocking on my door. I looked out the peep hole, and saw that he must of realized he had the wrong room. However he continued to talk on the phone,LOUDLY. There must of have been a block of rooms that were friends because there were a lot of doors opening and chatter in the hall. Finally it quieted down and I fell asleep.
At 1:30 a.m., these same people returned. There was one person who continued to knock on a door, apparently trying to wake someone else up to open the door. That went on for about forty five minutes. Then there was the back and forth between rooms and loud chatter in the hall and doors slamming, this went on until 3:30 a.m. By that time I was wide awake and frankly a little scared that someone was going to come knocking on my door again. The noise happened again on the second night of my stay.
In all this was not a good experience and will not return. As woman who travels a great deal alone, I need to be able to stay at a hotel that is safe, comfortable and that has good food.
This hotel is in need of some serious updating, the bathroom floor was filthy, especially the molding around the floor and the door. The bathroom sink took forever to drain, apparently clogged. One last thing, the TV stations were limited, there was no NBC and many of the stations would cut and out, which was annoying. I ended up watching Netflicks on my iPad.
- Official Description (provided by the hotel):
- Experience exciting downtown Atlanta at the stylish DoubleTree by Hilton Hotel Atlanta Downtown. Walk to many downtown attractions such as Georgia Aquarium, Georgia World Congress Center, Georgia Dome and many other attractions. ... more less
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- Also Known As:
- Marriott Atlanta Downtown Hotel Atlanta
- Wyndham Atlanta
- Atlanta Marriott