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“Very comfy beds, friendly staff” 4 of 5 stars
Review of Hilton Atlanta Airport

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Hilton Atlanta Airport
4.0 of 5 Hotel   |   1031 Virginia Ave, Atlanta, GA 30354   |  
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Ranked #49 of 189 hotels in Atlanta
Central Ohio
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
142 helpful votes 142 helpful votes
“Very comfy beds, friendly staff”
4 of 5 stars Reviewed April 29, 2013

We were put here by Delta after they failed to get us to Jamaica in one day due to a flight delay and their unwillingness to get us onto the next flights in time to make our connection in Atlanta. Suffice it to say I was NOT in a good mood when I arrived at the Hilton, at all.

However, from the friendly shuttle driver to the fun and friendly front desk staff to the incredibly comfortable beds, the experience at this hotel was great. The rooms were spacious. The beds were soft and had really comfy down comforters. The shower was large and everything was spotlessly clean. The flat screen TV had a nice selection of channels. Lots of closet and dresser and put-suitcase space.

The only thing I felt was not that great was the sports bar/restaurant we ate at for dinner. That was a bit expensive and just OK food, but what do you expect from a hotel sports bar, really?

5 minutes to the airport, great people, I'd definitely stay here again....though I hope I never have to :)

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_GMAtlanta, General Manager at Hilton Atlanta Airport, responded to this review, May 1, 2013
Dear ohliz,

Thank you for nice comments about the team. We understand the difficulties sometimes of air travel and do try to Make It Right on our end and provide a relaxing and recharging stay even when unplanned.

Much thanks
David Piscola
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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425 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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Los Angeles, California
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 28, 2013

Love this hotel. The staff are friendly, helpful, upbeat and welcoming. The parking is easy and reasonable. The rooms are clean, very new, with a modern design. This is the perfect hotel if you are in town for a night or two and need to be by the airport. It's just two exits off the 85 north from
ATL and easy to find. Again, can't say enough about the lovely staff.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 28, 2013

Me and my husband stayed at the Hilton Airport for 3 nights. The rooms were ok and the hotel is a very good option in the airport area.
We knew we were going to arrive early in the morning the first day, so we emailed the hotel in advance to request and early room, however at our arrival the told us the rooms were not available.
Unfortunately, I have to say that they have a very unprofessional front desk. They could be better..

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_GMAtlanta, General Manager at Hilton Atlanta Airport, responded to this review, May 1, 2013
Dear maria B,
Thank you for your honest feedback. I appreciate your candid review of your recent stay with our hotel. I apologize for the inconveniences you and your family experienced. While early check in requests cannot be met every time, I have reviewed your comments with our front desk team.
I invite you to stay with us the next time your travels bring you to the area.

David Piscola
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 27, 2013

Very nice hotel only minutes from Atlanta International, Shuttle bus was roomy and drivers both to and from went above and beyond. Rooms were updated and modern. We had a corner room that offered nice views. The sports bar on the lower level has something for everyone.

Room Tip: For nice views and more light, book a corner room.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castries, St. Lucia
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2013

There are so many choices of Hotels in the airport area, however Hilton Atlanta Airport won me over because of their restaurant choices, room service option, proximity to the airport and great reviews on TA. We arrived at the international terminal and took the airport shuttle to the domestic terminal in order to get the free shuttle to the hotel.We arrived well after 9pm so check in was quick. We booked a king corner room which was very spacious and clean. The hotel is very modern and contemporary in design. Bed was very comfy and bathroom sufficient. There's a mini fridge and coffee station(only plastic cups provided). Had a quick dinner at Finish Line and our server Dajuan was very polite and helpful. Meal was just OK; we shared the ribs and fries and the portion was huge. We ordered room service for breakfast which was expensive and took 45 mins to arrive; so if you're in a hurry the restaurant would be a better bet (i'm guessing). Since our flight was later in the afternoon, we checked out, left our luggage at Concierge, took the hotel shuttle to the airport where wey boarded the Marta to Lenox Square. Generally, everyone at this hotel was friendly and the facilities were more than adequate. Would most def return if we were to visit Atlanta in the future.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 25, 2013

Hotel staff often makes or breaks a guest’s experience. The team at this Hilton is providing service at its finest. From the airport shuttle driver, to the porter, to staff for room service and housekeeping, personnel in all departments are exceptionally friendly and attentive. We arrived at the hotel before lunch and were prepared to accept that our room was not ready. We were so thankful when they offered a complimentary upgrade to an available corner suite. The room was very spacious, the bathroom large, the working area well lit and the 2 chaises comfortable. We were there less than 24 hours, but in the future will plan to stay at this hotel again. Let me also recognize the shuttle driver who had backed out of his parking space and was preparing to leave the airport when he noticed me waiving a newspaper. He immediately returned to the parking spot and jumped out to load our bags when he could have easily kept going and allowed us to catch the next round.

Room Tip: Corner suites are very large.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 24, 2013 via mobile

Me and my family stayed at the Hilton by the Atlanta airport for a quick getaway for the night.The hotel is lovely. I could not believe how nice it was for a hotel by the airport.There is a restaurant on site and a bar.Check-in was nice although the person at the front desk did not really tell us about what was offered at the hotel.

We arrived at the room and it was VERY nice.It looks as if it has been recently updated.Our room was facing the airport so my kids could see the planes taking off!
The room did not have a remote so I went downstairs and asked for one.The guy at the front desk acted as if I was bothering him.I can say however that the remote was brought up promptly.Overall I would stay here again because it is very nice.The front desk just needs to be more attentive.
The location was okay,but if you don't Valet it is a pain to lug everything from the parking lot in the back.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Atlanta Airport

Also Known As:
Hilton Atlanta Airport Hotel
Hilton Atlanta Airport Hotel Atlanta
Hilton Hotel Atlanta Airport
Hilton Hotel Atlanta
Hilton Atlanta
Atlanta Hilton
Address: 1031 Virginia Ave, Atlanta, GA 30354
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Best Value Hotel in Atlanta
#17 Luxury Hotel in Atlanta
#22 Business Hotel in Atlanta
#78 Family Hotel in Atlanta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Atlanta Airport 4*
Official Description (provided by the hotel):
The Hilton Atlanta Airport hotel is newly renovated with 17 floors and 507 guest rooms. Our contemporary full service hotel offers a warm, professional welcome in modern surroundings, near Hartsfield-Jackson International Airport and less than ten miles from downtown Atlanta. ... more   less 
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