Pleasantly surprised. My wife and i went on a last minute birthday spa trip. The staff was very accommodating with the services we wanted. We both had a long massage and facials. The services were some of he best we have ever had. My wife said her massage was her best ever. The spa itself was very clean and comfortable, the staff within the spa were over the top helpful. The relaxation area was a real relaxation area, very calm, quiet, comfortable. Huge juice bar, free champagne, etc. Services were expensive, but well worth it. We will definitely make another day trip to this spa.