This was my first visit to this Hotel. As I pulled in to the "motor-court" I was greeted as I was a most important guest. The team at reception was great. Attentive and helpful. Friendly but respectful. The room was great-- the bed better. Everything was spotless. The bar staff was also "top-flight". The next morning I found that I needed a late checkout for myself and 2 traveling companions. Before I finished asking the request was granted.