This was my first time that i was staying at the Mandarin Oriental - usually stay at the Ritz Carlton in Buckhead. After having tried this will definitely stick with the the Ritz.
The Mandarin lobby is fairly small - does not give the impression of a grand hotel. Surprising and disappointing - the restaurant and bar are the same and is this very narrow space. The staff at the bar was very helpful and service was good. However this small and narrow restaurant and bar for a five star hotel is very odd and inconsistent with five star standards.
Check in experience was average - not the effusive welcome you get at top luxury hotels and no explanation of the facilities or amenities.
Rooms are large, bed was good. Bathroom was fabulous and the quality of the towels and bathroom supplies were top notch.
Ordered room service breakfast. Egg omelet and coffee were both average. Nothing on the sides - usually hotels of this type will include toast, butter, jelly, some form of potatoes etc. This was simply the omelet and coffee - that is it. And the bill was $42!
I would like to try a different Mandarin and experience the luxury and service that they are famous for. Unfortunately Atlanta Mandarin is not the place for it.
- Official Description (provided by the hotel):
- At Mandarin Oriental, Atlanta we offer you stylish relaxation, a step away from the fashionable boutiques of Buckhead. Our light airy interiors are finished with the refined luxury of a high-class Atlanta residence. Our restaurant has a superb reputation and our spa is a serene retreat for effective therapy. ... more less
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