Our stay was okay. We booked a premier suite for two nights at a rate of $650 per night, and I must say that the service and facilities did not justify the price. We arrived at the hotel around 5:00pm on a Friday afternoon and were informed that our room wasn't ready. Check in is at 3:00pm. I expressed my displeasure but the guy at the front desk did not seem very concerned. I received a call from the manager, but was disappointed the manager did not address this a check-in. When we our room was ready, a bellman escorted us up and assisted with our luggage. These guys are the jewel of the hotel. Very helpful. Room was nice, had a living room, bathroom, bedroom, and two balconies. The rooms don't blow you away, but aren't noticeably flawed either. Not a five star room.
We spent very little time at the hotel, so I can't speak to the hotel's activities. We did order breakfast from room service for two people and spent $72 on eggs and pancakes, which was a ripoff.
In conclusion, I'm headed to ATL next week and will not be returning to this hotel. There are much better places in town at the current prices.
I'm aware this isn't a detailed or dynamic review, but there's not much to write about...
- Official Description (provided by the hotel):
- Housed in an iconic building designed by celebrated American architect Robert A.M. Stern, Mandarin Oriental, Atlanta soars 42 stories above the Atlanta skyline and offers sophisticated, residential elegance in its 127 spacious rooms and suites. The intimate hotel features a blissful 15,000-square foot spa, indoor lap pool, fitness center, extensive meeting and event space, The Cafe & Bar for exquisite dining and Taipan, serving specialty cocktails. The sought-after Buckhead location is steps away from the region's top dining, chic designer boutiques and cultural attractions. The hotel is 35 minutes from Atlanta Hartsfield-Jackson International Airport and 10 minutes from the DeKalb-Peachtree Airport, which accommodates private aircraft. ... more less
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