This was the second time i choose this hotel. An year ago we visited this hotel and we had a decent experience, our main attraction was their pool with heated water. Now things were diferent. We stayed 4 days and in all of them the watter was cold. The pool was empty all the time, everyone waited for the jacuzzi witch had heated watter but just 4 peoples fit in it..so it was disapointing. We spoke with many peoples from their staff but every one of them started to tell lies, diferent lies. One of them said that because peoples left the door open in one day the watter cooled, another one said that they have some problems with the sensors and they can not heat the watter, and diferent others storys. Anyways, all the peoples were disapointed about that, but we were more because we knew that in the past they heated the watter and some of the peoples didint know that and thought that the temperature of the watter was the same like that all the time. Besides this, we had another problem, we didint had internet conexion in our room, something was not working. Again they started to tell diferent lies. I asked them if there was problems in the past with the internet conexion in that room and they said no, and after that i found out from another person from their staff that in that room the internet conexion didint worked anytime. They sent a person to try to resolve the problem but he was totaly unprepared for that. (It was a man who make all the things there, cut the grass, work on electricity problems, sanding wood, all kind of things..something like an universal man) witch was dressed very poor. Another problem was with the wireless conexion from the hotel witch was not working, or the signal was very small. About the restaurant i can say that the food is not very special, its poor, and the very unconfortable thing is that the waiters seem upset all the time witch gives you a strange sensations. You wont see any one of them smile one time, and that is very unconfortable, you cant eat there and be relaxed.In one word, our vacation was awfull,we wont go there again, there are many other better choices and i am sad that we dididnt know this before we went there.
I dont recomand this hotel at all but if you want to go there i recomand you to pick garden view, ma...
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