I was very disappointed in my recent stay.
I have stayed at this location when it was Sheraton Four Points and i was very pleased with my stay. I returned last week and expected to be just as pleased even with the change over to La Quinta Inns and Suites.
I booked my stay to run from Thursday to Thursday, but because of the way I was handled this time cut my stay short and on Monday moved to another hotel for the remainder of my trip.
The staff had nothing but excuses for any issue I brought t their attention, such as my room remaining uncleaned at 4pm - repeatedly over the course f my stay, unpleasant odors in the room and in the hallways and lack of staffing and food in restaurant, many of the television channels were not working and forget about watching football!
I asked for a survey so that I could report my displeasure to someone who might care and I was tolk there is no survey available. The Survey on the TV is non functional.
Tis is all very sad because this was a wonderful place to stay in the past but like I said in my title - not all change is good.
- Also Known As:
- 4 Points By Sheraton Manassas Battlefield
- Four Points By Sheraton Manassas Battlefield Hotel
- Four Points By Sheraton Manassas Battlefield Hotel Manassas
- Four Points Manassas Battlefield
- Sheraton Manassas
- Four Points Manassas
- Manassas Sheraton
- Manassas Four Points
- Official Description (provided by the hotel):
- Hotel Manassas Battlefield is located 25 minutes southwest of Washington, D.C. We are easily accessible from I-66, US 234 & US 29 and convenient to all Washington area airports. ... more less
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