Stayed just one night but everything was great. Front desk service was excellent. It was clean, comfortable and quiet. We stayed on the fifth floor. Did not use the pool or exercise equipment. We would definitely stay here again.

Four Points is a nice hotel. When I first checked in the hotel it did show some age (Worn rug and furniture), but what made my stay was the hot breakfast. I was expecting reg. continental breakfast, but they had scramble egg, ham, oatmeal, and sausage on the hot side, as well as the hot coffee, juices, two type of cereals. and the usual danish.
Front desk clerk in the morning was very nice, call me by name, asked me how was my stay and asked me to come again, which I will if I need to make a quick stop before I head down to Florida.

Had to stay near my job due to scheduled time that I had to report. Looked up several Hotels in and around the area. I recalled staying here at the Four Points before and really enjoyed everything. Location took it all for me, as it is right across from a strip mall. From the front desk staff Ms. Sandra and Ms. Amanda they were extremely nice, friendly and helpful. As they saw me and other guess as we walked and or just passing thru the lobby. They asked is everything ok and or is there anything we can do to make our stay more enjoyable. Not to leave out the other front desk staff and also the kitchen crew and cooks. The breakfast and dinner was awsome, esp on Wednesday night for happy hour. Also hats off to the staff that cleans and prep your for another peaceful night of sleep.

My husband, son and daughter-in-law and I stayed here shortly after New Years and were exceedingly pleased with the accomodations WITH ONE EXCEPTION. I have an allergy to cigarette smoke and around midnight, twelve-thirty, we could smell cigarette smoke coming into our room from under the door. When the door was opened, the odor was even stronger. As it was so late in the night, we hesitated to call the front desk. What would they do? Go knocking on doors in the middle of the night? It turns out that is exactly what we should have done and let them handle it. Instead, I commented on it to the desk clerk the following morning when we checked out. I wasn't looking for a refund but an offer of a discounted price would have been nice, even if we hadn't taken it. Everything about our stay was pleasant and the price was a great value for what we got. The rooms were lovely and clean with nice firm mattresses, full pillows, comfortable and spacious. The maid service was excellent and friendly. An all-we-could eat full breakfast was included in our stay and it was more than enough (plain non-fat yogurt, fresh fruit, all sorts of baked sweet breads, bagels, toasts, make-your-own waffles, cold cereal, oatmeal, sausage, bacon, hash, home fries, scramble eggs, omelets, juices, coffee and tea). There was a lovely exercise room which we are always looking for on our trips. Knowing that our visit in VA involved a lot of sitting all day and night, the exercise room was a welcome addition to our stay before we left for the day. We would definitely recommend this hotel and will stay there again BUT- should we detect cigarette smoking again, no matter what time it is, we will make a call to the front desk in the hope that it can be taken care of.