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BEST WESTERN Battlefield Inn: Traveler Reviews

2.5 of 5
10820 Balls Ford Road, Manassas, VA 20109-2401
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BEST WESTERN Battlefield Inn
Ranked #11 of 19 hotels in Manassas
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46 reviews from our community

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Traveler rating
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Date Rating
Harrisburg, Pa
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Aging but nicely kept”
5 of 5 stars Reviewed November 26, 2012

The Best Western Battlefield Inn is a property that was probably built in the 1970s and updated several times since then. The place is clean and quiet and features a hot breakfast 6:30 am to 9:30 am in Addy's which is otherwise its bar and entertainment center. The hotel is showing its age somewhat, with multiple coats of paint evident on fixtures. But the accommodations -- bed, bathroom, furnishings -- are clean, comfortable, and new. I regularly stay at this site twice a week.

Room Tip: Make sure to put out the "do not disturb" doorhanger, as maids have been known to knock wh...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dan C about BEST WESTERN Battlefield Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy B, General Manager at BEST WESTERN Battlefield Inn, responded to this review
December 18, 2012
Thank-you for taking the time to tell us about your stay. We enjoy having you stay with us on a weekly basis. I do hope you are enjoying our complimentary dinner every Wednesday night our way of saying thank you to our guest for choosing our hotel for their lodging needs. If ever I can be of assistance please do not hesitate to call me directly.

Sincerely,
Tammy Bragg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Do not stay here with a family”
4 of 5 stars Reviewed November 18, 2012 via mobile

I have stayed here four times now and all four times me and other guests had to put up with work crews who stay weeks at a time,they stand around drinking all night and are very loud and management doesn't really bother them even when you call the front desk probobly because they make a lot of money from them,so DO NOT STAY HERE WITH A FAMILY. The only reason I stay here is I come down here for work and this is were they put me I would never stay here with my family.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jtn13 about BEST WESTERN Battlefield Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy B, General Manager at BEST WESTERN Battlefield Inn, responded to this review
November 27, 2012
I would like to thank you for taking the time to let us know about your stay. I would like to apologize if we had several guest in our court yard...
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Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great clean room, nice service, poor wifi”
5 of 5 stars Reviewed November 10, 2012

My husband and I checked into this hotel late at night. I called ahead of time and was told a room would cost around $70 and I thought that was a good price. When I arrived I was told that there were no rooms left at that price but they would honor the price and upgrade to a better room. I thought that was very nice of them! We got a very nice and large room with two beds. I believe the room was 245. It was so clean and I liked that a lot. I was pleased with how neat it felt and the bed was very comfortable. I slept really well, better than in my own bed at home! My only complaint is how poor the wifi was. I needed it to plan my trip the next day in D.C. but I couldn't keep the service for more than a minute or two and it would go out. It was probably because my room was really far from the lobby. But otherwise I was very pleased with my stay and I would recommend it and visit again.

Room Tip: Pick a room closer to the lobby for better wifi! Otherwise the rooms are great!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Amanda G about BEST WESTERN Battlefield Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy B, General Manager at BEST WESTERN Battlefield Inn, responded to this review
November 27, 2012
I was very glad to hear you enjoyed your stay with us. I would like to thank you for letting me know about the trouble your were having with the WIFI because should not have had problems we have very strong access points in each breeze way so I will immediately look into resolving the issue. I look forward to return soon.

Sincerely,
Tammy Bragg
General Manager
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Alexandria, Virginia
2 reviews
“Bad front desk service”
3 of 5 stars Reviewed October 6, 2012

Reserved a non-smoking room, a week in advance thru hotels.com when I noticed I was given a smoking room I went to the front desk and ask to change my room to a non-smoking he told me he couldn't because I booked the room thru hotels.com. And since the deal I got was unrefundable we had to stay in that smoke smelly room. That's the reason I gave it a poor in cleanliness.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Review collected in partnership with Best Western

Ask Felix G about BEST WESTERN Battlefield Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy B, Director of Sales at BEST WESTERN Battlefield Inn, responded to this review
November 1, 2012
I am sorry to hear that your were unable to stay in the room type you had requested. Unfortunately, sometimes requests do not filter down to the hotel when making online reservations. It is our policy to move guests to appropriate rooms when available once we are aware of your preference. Please contact me with any questions or further assistance. Thank you
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Austin, Texas
1 review
“Amazing stay”
5 of 5 stars Reviewed October 5, 2012

My stay was excellent and I found the rooms to be very clean. also all employee I met were very helpful and courteous, I met Mrs Bragg who is the manager and she was most helpful in everything to make our stay the best even reccommended places to visit and shop. My wife absolutely adored Mrs Bragg. She is a very great asset to the Best Western Corporation.

Room Tip: just ask them at the front desk and I promise you they will do everything to satisfy you.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Reuben J about BEST WESTERN Battlefield Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy B, Director of Sales at BEST WESTERN Battlefield Inn, responded to this review
November 1, 2012
Thank you for your wonderful review. I am so happy you enjoyed your stay, and that I was able to be helpful during your stay. I look forward to seeing you and your wife when you are once again in our area.
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Additional Information about BEST WESTERN Battlefield Inn

Also Known As:
Best Western Manassas
Manassas Best Western
Best Western Battlefield Hotel
Address: 10820 Balls Ford Road, Manassas, VA 20109-2401
Phone Number:
Region: United States > Virginia > Prince William County > Manassas
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Manassas
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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