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“Pretty Average” 3 of 5 stars
Review of BEST WESTERN Manassas

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BEST WESTERN Manassas
2.5 of 5 Hotel   |   8640 Mathis Ave., Manassas, VA 20110   |  
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Ranked #11 of 19 Hotels in Manassas
St. Moritz, Switzerland
Level Contributor
95 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Pretty Average”
3 of 5 stars Reviewed June 8, 2013

The staff is probably the friendliest i've ever seen in a Hotel.
other than that this place is just average. The breakfast isnt really that good, the room was clean, the bed was clean, but the Jacuzzi we had in our room wasnt...glad we werent gonna use that in the first place.
other than that i'm not sure if there were rooms that People are allowed to smoke in, but the hallway smelled of smoke a lot.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 reviews from our community

Traveler rating
    17
    26
    18
    6
    3
See reviews for
25
17
8
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Tyler, Texas
Level Contributor
147 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed May 28, 2013

I will have to say that the best part of this hotel was the staff. Karen was so friendly and helpful when we were checking and brought us a rollaway quickly. It is not in the greatest area and the hotel is definitely older (aka lingering smell of cigarettes) The room was average, but clean. Several electrical outlets would not hold plugs, just would fall out.. Weird..
Don't think I would stay here again...

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, Virginia
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 26, 2013 via mobile

We stayed at this Best Western on May 19th. The outside of the hotel looked rather old and need of updating, as well as the lobby and interior of the hotel. The location was not in the best part of Manassas, as said in other reviews. The room was a pleasant surprise from seeing the outside. The bed was comfortable and was newly renovated. Overall the stay was average,we probably won't be going back.

Stayed May 2013, traveled as a couple
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Ivybridge, United Kingdom
Level Contributor
74 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed April 13, 2013

This is our second stay at the hotel albeit some years apart. Checked in by Karen who took the discount travel coupon for a two night stay without hesitation thus making it excellent value for money. The room was clean as was the lobby. Great location for getting around and easy access to Washington DC. We would stay here again should we visit the area.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, VA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 2, 2012

Arrived to check in and the desk clerk was off helping another guest. No problem, waited about 10 minutes when the clerk returned. No apologies for being away or even saying hello. Just "name please". Not the most pleasant of clerks. Room a/c did not cool properly, toilet was slow, tub leaked and the TV could not pick up a signal for the most part. Needless to say, we will stay elsewhere in Manassas upon our next visit.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CommentManager, Guest Relations Manager at BEST WESTERN Manassas, responded to this review, September 4, 2012
We apologize your stay was less than expected. Comments such as yours are not typical of our hotel. We are using your feedback constructivle to make any neccessary improvements. Your business is important to us, we welcome and opportunity to earn it back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Limerick, Ireland
Level Contributor
98 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed August 25, 2012

We had a little difficulty locating this hotel, but it was well worth the effort. It was about 4 miles south of the highway. We were checked in by a very nice lady on Thursday 12th. July. We decided to just pay for one night as we were unsure of the hotel and the area.Next day we decided to stay longer. The room was very clean and comfortable. The door to room was very solid, a marching band could have been in the corridor and we would have heard nothing. The breakfast area was very small, we had a nice breakfast.In all we stayed here for four nights and we were well pleased with our stay

Room Tip: We requested a top floor room near reception and it was perfect.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CommentManager, Guest Relations Manager at BEST WESTERN Manassas, responded to this review, August 27, 2012
Thank you for sharing your experience with our hotel. We're pleased we exceeded your expectations and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
87 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed August 24, 2012

It was the most amazing experience to have stayed at best western. The service that they offer at the hotel and the location is very good. The hotel is very cost effective and also we can choose our type of room from a large variety of options. Surely one should opt for this hotel.

Room Tip: Ask the staff there.Theya re very helpful and will show you all kinds of rooms.
See more room tips
  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Manassas

Address: 8640 Mathis Ave., Manassas, VA 20110
Phone Number:
Location: United States > Virginia > Prince William County > Manassas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #11 of 19 Hotels in Manassas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Manassas 2.5*
Number of rooms: 60
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Also Known As:
Manassas Best Western

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