My wife and I have eaten at Pho Gourmet many times over the past 5 years, and have found the Pho consistent, along with high quality summer rolls. The Vietnamese iced coffee is hit for both of us, even though I don't drink coffee. And the owner has always been very friendly and helpful, so I am surprised by the negative experiences of some others. Service is usually quick and on target, too, with the exception of our most recent trip in April, when it was bit slow compared to the tale around us. It is never very busy when we go, but we usually end up between normal meal times. It seems to be more a music/bar venue at night, but I don't really know much about that.
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