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“Best hotel in Manassas!” 5 of 5 stars
Review of Comfort Suites Manassas Battlefield Park

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Comfort Suites Manassas Battlefield Park
2.5 of 5 Hotel   |   7350 Williamson Boulevard, Manassas, VA 20109   |  
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Ranked #5 of 19 Hotels in Manassas
Certificate of Excellence
Manassas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Best hotel in Manassas!”
5 of 5 stars Reviewed July 18, 2014

The customer service was impeccable! As a person who travels continuously for work, I've never been more at home. I'm so happy I decided to stay. The best place to stay if you're in town is Comfort Suites.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina R, Guest Relations Manager at Comfort Suites Manassas Battlefield Park, responded to this review, August 17, 2014
Thank you so very much for your comments on our hotel. We thank you
for your business and we hope to see you soon again. Its a wonderful feeling when guests
have a great stay.
Thank you
Marina
Customer Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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220 reviews from our community

Traveler rating
    140
    50
    16
    9
    5
See reviews for
66
39
20
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Pittsburgh
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 15, 2014

Our room was huge and very clean. The hotel is in a very convenient location as well. The hot tub was out of order and the phone in our room didn't work. The employee at the desk was outright rude to my husband and myself at check in and check out. She clearly didn't want to be there and it showed. This tainted our view of the hotel and we will be staying at one of the other hotels on the street in the future.

Stayed July 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina R, Guest Relations Manager at Comfort Suites Manassas Battlefield Park, responded to this review, August 17, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Manassas Battlefield Park.

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the hot tub and the phone not working and I will make sure this is brought up to our Maintence department. I sincerely apologize for our employee being rude and we will make sure they are coached and have more training on how to handle situations.
I have shared your feedback with our staff to ensure we handle these types of situations differently in the future.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Manassas. Let us know when your back in town.

Kind Regards,

Marina Ramos
Customer Relations Manager
Comfort Suites Manassas
703-686-1100
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Radford VA
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 5, 2014

Stayed here for two nights. The location was ideal for our purpose. It is just off I - 66. The staff is friendly and helpful. The hotel is comfortable and clean. Tour buses stop here but I found this as a plus since there was a variety of people from different countries. I would stay here again.

Stayed July 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Manager at Comfort Suites Manassas Battlefield Park, responded to this review, July 7, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, VA
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 29, 2014

Checked several hotels to be near Gainesville for grandson's recital and this one was a winner. Room was large with sitting area. Clean and bathroom looked recently remodeled with granite counters. Enjoyed the indoor pool and hot tub and was nice that fresh towels were provided. Gym and arcade was an extra not expected. Easy access to Hwy 66, but on side road with back to lake, so quiet. Close to lots of restaurants, but didn't need to go out for breakfast, as selection at hotel was varied and abundant with fresh waffle machine, eggs and bacon besides fruit, cereals, yogurt, breads, etc. which was complimentary. Also got a senior discount making it even a better value compared to others in the area.

Room Tip: Was on top 4th floor, so maybe quieter. But with kids wanting to use the pool and arcade on basemen...
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina R, Guest Relations Manager at Comfort Suites Manassas Battlefield Park, responded to this review, August 17, 2014
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you for the wonderful comments and hope to see you soon!

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Marina Ramos
Comfort Suites Manassas
703-686-1100
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crystal Lake, Illinois
1 review
5 of 5 stars Reviewed June 22, 2014

I have been all over the USA and never had the compassion of a staff member that we received from Jason Bhuller, and the others at the front desk. Help that was much needed was received by the 4 of us.
The hotel was spotless, the staff all charming and helpful. If I could have stayed longer I would have. A very welcoming place to stay. Thank you to all. Choice Hotels are the way to travel.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Manager at Comfort Suites Manassas Battlefield Park, responded to this review, June 24, 2014
Thank you for taking the time to share your experience regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed June 22, 2014

We stayed here on our first night just after flying in from the UK. We were pleasantly surprised how large the room was for the price (proper seating area/sofa in the room) and we both slept well despite the AC being a bit noisier than we would have liked (though maybe that was just down to not usually sleeping with AC on). The room and hotel were clean and we were very satisfied with the breakfast buffet. Plentiful parking and lots of eating options nearby, and a superstore too.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Manager at Comfort Suites Manassas Battlefield Park, responded to this review, June 24, 2014
Thank you for taking the time to share your experience regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again if you ever choose to come back to this area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 18, 2014

I really did enjoy the hotel, however I was a bit disappointed in the cleanliness. My comforter/duvet was dirty and there were hairs from a previous guest in the bed. In addition, both wash cloths had stains on them. So I went out and bought my own blankets and towels.
The gym is lovely, as is the complimentary breakfast! For those alone, I'd recommend the hotel. The location is convenient and there's plenty of parking.
Just make sure you inspect the linens before you use them or rack up for the night :( Gross.

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Comfort Suites Manassas Battlefield Park

Address: 7350 Williamson Boulevard, Manassas, VA 20109
Phone Number:
Location: United States > Virginia > Prince William County > Manassas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Manassas
#3 Business Hotel in Manassas
#5 Family Hotel in Manassas
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Manassas Battlefield Park 2.5*
Number of rooms: 138
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Also Known As:
Comfort Hotel Manassas
Comfort Suites Manassas
Manassas Comfort Suites

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