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“Noise” 2 of 5 stars
Review of Comfort Suites Manassas Battlefield Park

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Comfort Suites Manassas Battlefield Park
2.5 of 5 Hotel   |   7350 Williamson Boulevard, Manassas, VA 20109   |  
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Ranked #4 of 19 hotels in Manassas
Olney
2 reviews
1 helpful vote 1 helpful vote
“Noise”
2 of 5 stars Reviewed August 1, 2013

I spent one night at this hotel two weeks ago and was pleasantly surprised at how clean and comfortable the room was. However, the bathroom water would not turn cold in either the sink or tub; no matter how long I ran the tap it remained lukewarm. The worst thing about the stay was the noise. I was on the second floor apparently with two groups of school-age children who did not appear to have any adult supervision. The first group finally quieted about 10 pm but then the second group of boys arrived and various of them spent the rest of the night running and yelling in the halls, and getting on and off the elevator which was just down from my room and dinged twice every time the door opened. I went out twice and unsuccessfully asked them to be quiet. Finally, at 4.30 a.m., I complained to the front desk. They sent someone up but the kids' behavior didn't change. I finally fell asleep, missed breakfast, and received only $10 off on my charge. The front desk person when I checked out said they were working on how to manage children.

Stayed July 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina R, Front Office Manager at Comfort Suites Manassas Battlefield Park, responded to this review, August 5, 2013
We kindly would like to thank you very much for sharing your comments about your stay with us.
Your feedback is very important for us, and is the best way to improve and provide our clients with our best service.
All your comments and impressions are taken into consideration, following our continuous improvement plan.
Please, do not hesitate to contact us for your next reservation and we would be very pleased to inform you about the children occupancy. Its summer time and unforunatley we have groups of children visiting DC and they are usually are very well behaved.
Please except my apology.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • French first
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English first
Maryland
Top Contributor
83 reviews 83 reviews
23 hotel reviews
Reviews in 51 cities Reviews in 51 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed July 29, 2013

I am giving this hotel five stars because for the price we paid, our stay was worth it. We paid 87.00 for the presidential suite. We had a AAA discount and we booked this on the hotel website.. Our room was the size of two rooms, and it had two bathrooms. Our king sized bed was comfortable. But, the blanket felt like burlap. The conference table had a hole on the top of it. If I were using this room for business, I would have been so embarrassed. The hallway noise was loud. The breakfast was okay, and a bit bland. The waffle maker kept beeping and no one would turn it off. That was irritating. I have had better breakfast choices and experiences at Embassy Suites and Residence Inn. I mentioned the damaged table to the front desk and they do not plan to replace it until January of 2014. They apparently are planning a huge renovation in 2014.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina R, Front Office Manager at Comfort Suites Manassas Battlefield Park, responded to this review, July 31, 2013
Thank you for taking the time to bring your concerns reguarding the blanket and conference table to my attention. We do take your comments and concerns seriously. Your willingness to share your experience is genuinely appreciated. We do hope you stay with us again!
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Monticello, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2013

We attended a national conference hosted by this hotel, and they did an excellent job. Marina worked tirelessly to arrange everything and to be sure that everyone was happy. I would definitely stay here again!

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina R, Front Office Manager at Comfort Suites Manassas Battlefield Park, responded to this review, July 23, 2013
Thank you for taking the time to post your experience with us on Trip Advisor! Thank you so much for your wonderful comments about our staff and our hotel. Please know that I will share your comments with our staff. This brings a smile to my face, as our ultimate goal is always to make sure that each guest has an amazing experience the moment they arrive on property. Our team will be excited to see this. We hope to welcome you back again in the future!
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Greensboro, NC
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2013

I was thoroughly impressed when I stepped into the lobby of the Comfort Suites, particularly after paying what I did for the room. When I advised the front desk clerk that I was traveling alone for a job interview, she gave me a gorgeous king suite on the first floor. The room was massive, and I immediately felt at home. Extremely clean, comfortable bed, big bathroom, nice TV - what more could you ask for? The breakfast the following morning was one of the better hotel breakfasts I've had.

Highly recommended!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina R, Front Office Manager at Comfort Suites Manassas Battlefield Park, responded to this review, July 23, 2013
Thank you for taking the time to post your experience with us on Trip Advisor! Thank you so much for your wonderful comments about our staff and our hotel. Please know that I will share your comments with our staff. This brings a smile to my face, as our ultimate goal is always to make sure that each guest has an amazing experience the moment they arrive on property. Our team will be excited to see this. We hope to welcome you back again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brest, France
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2013

Great hotel, by far the best we've stayed in during our trip in the area. Spotless and spacious rooms, large extremely comfy beds, nice & well-maintained exercise room, fast check-out. The breakfast staff should be commended for its friendliness and availability too - often a disappointment in my experience so worth praising here! Great value for the money.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina R, Front Office Manager at Comfort Suites Manassas Battlefield Park, responded to this review, July 23, 2013
Thank you so very much for the kind words. I am so happy you enjoyed your stay. I hope you come again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, New York
1 review
5 of 5 stars Reviewed July 17, 2013

We had a lovely stay at this hotel. The price was excellent, the rooms were very clean. the whole hotel was spotless and the breakfast staff did and amazing job with keeping the food stocked and the area clean. The pool was wonderful, although the hot tub was a little hot. There was always a fresh supply of towels in the pool area. We enjoyed it!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina R, Front Office Manager at Comfort Suites Manassas Battlefield Park, responded to this review, July 19, 2013
Thank you so much for all the wonderful comments about our hotel and staff and that is my true goal for all my customers to have a wonderful experience. I will have the hot tub temperature checked, thank you!
I hope to see you again soon and thank you so very much!
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Durban, South Africa
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 12, 2013

We arrived here fairly late into the night as part of a tour group. What a pleasure to find a lovely comfortable room, with king size beds, the bathroom spotless and beautifully presented and a coffee machine! My son also made use of the gym , and indoor pool. A lovely outlook onto the lake the next morning was also nice. The breakfast looked good, but as a tour group we were given another deal on breakfast!

Stayed June 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina R, Front Office Manager at Comfort Suites Manassas Battlefield Park, responded to this review, July 14, 2013
Thank you so much for all the wonderful comments about our hotel and staff and that is my true goal for all my customers to have a wonderful experience. I hope to see you again soon and thank you so very much!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Manassas Battlefield Park

Address: 7350 Williamson Boulevard, Manassas, VA 20109
Phone Number:
Location: United States > Virginia > Prince William County > Manassas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Manassas
#3 Romantic Hotel in Manassas
#4 Business Hotel in Manassas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Manassas Battlefield Park 2.5*
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Also Known As:
Comfort Hotel Manassas
Comfort Suites Manassas
Manassas Comfort Suites

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