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“A pleasant brief stay.” 5 of 5 stars
Review of Holiday Inn Express & Suites Manassas

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Holiday Inn Express & Suites Manassas
2.5 of 5 Hotel   |   10810 Battleview Pkwy, Manassas, VA 20109 (Formerly Country Inn & Suites Manassas)   |  
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Ranked #3 of 19 Hotels in Manassas
Certificate of Excellence
Albany, New York
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“A pleasant brief stay.”
5 of 5 stars Reviewed 3 weeks ago via mobile

On our recent journey south we needed a comfortable, clean room for the night in the Manassas, VA area. Per our usual drill, we pulled up TripAdvisor as we were nearing the area. The reviews, price and fact we had a Holiday Inn member's and AAA clinched our choice. First impression, the property was clean and newer. The young lady at this desk was very courteous and helpful. She upgraded us to a whirlpool room and recommended a very good Thai restaurant in the area. The room met our clean, quiet and comfortable expectations. Breakfast was okay. No better and no worse than most motel food. We would certainly stay again.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review, yesterday
Hello Michael A,

My team and I at the Holiday Inn Express & Suites Manassas wants to thank you for the 5 star rating you've given us. We are pleased to know that we were able to satisfy your brief stay with a 5 star experience. We look forward to your next visit.

Thank you,
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122 reviews from our community

Traveler rating
    76
    30
    8
    3
    5
See reviews for
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25
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Manassas, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

Great place to stay very comfortable. A nice breakfast nook with hot coffee compliments of the staff. Always clean sheets and towels.Thank you Yomairi and Ruth for making my travels easy and convenient keep up the great work!

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review, yesterday
Hello Jmurray81,
Thank you for the 5 star rating you provided Holiday Inn Express & Suites Manassas and for recognizing Yomairi & Ruth's great service during your stay. We love seeing you here as well and we look forward to your next visit.

Best Regards,
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I travel to work in Manasses, VA everyweek for work. I stay here 3 nights ever week and the service is excellent. Yomairi, Ruth, and Hamdi are always very helpful and courteous. Beds are comfortable and clean linens. I would recommend this hotel to anyone staying in the area.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review, 4 weeks ago
Hello Redrick C.,

Thank you for the 5 star rating you provided Holiday Inn Express & Suites Manassas and for recognizing Hamdi, Yomairi and Ruth's exemplary attitude during your stays. It is truly our pleasure to be serving you every week and I want to thank you for your loyalty and your business.

Sincerely,
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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed April 14, 2015

We had very pleasant and wonderful stay, the staff at front desk were friendly and professional. Thank you Keni and other staff for excellent customer service. The housekeepers made our bed more comfortable.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review, 5 weeks ago
Hello windy0815,

Thank you for sharing your comfortable and pleasant experience at the Holiday Inn Express & Suites Manassas. I also want to thank you for recognizing Keni and rest of my team for their excellent customer service. It was our pleasure to have served you and we look forward to your next visit.

Best Regards,
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Hampton Roads, VA
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2015

Staff at the front desk is more than friendly. The rooms are well decorated and very comfortable. Having the lounge near the lobby for drinks etc... is a wonderful added bonus.
Good location right off of I-66 and close to any store that you might need.

Room Tip: You are near the highway so try to get a room at the back of the hotel
See more room tips
  • Stayed March 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review, March 31, 2015
Hello MelissaMG,

Thank you for the 5 star rating you gave Holiday Inn Express & Suites Manassas. I also want to thank you for recognizing my team's friendliness and it was our pleasure to be at your service.

Best Regards,
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Moorhead
Senior Contributor
46 reviews 46 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 25, 2015

Wow, the bed and pillows are absolutely amazing and one of the most comfortable sleeps I have had in a while at a hotel. That is a major benefit. Other than that, the place was below average for sure. The building is in poor repair, and the rooms was a little below average and worn out. The toilet was not clean when i got into my room and did not function properly. My phone kept beeping and even though I called the front desk at midnight to ask how to fix it, she said she did, but it kept beeping, so I unplugged it completely.

The TV was very nice, large flat screen.

The hot breakfast was well below average and no pancakes. The place is just a little more run down that I would expect for the price.

I would say it is just ok if you just need a good night sleep. Nothing special. And eat cereal and some of those nice breakfast pasteries, but skip the stamped out eggs, and you might not get pancakes.

Not a romantic place for sure.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review, March 31, 2015
Hello Frosty 987,
Thank you for sharing your comments with us. Your concerns have been noted and addressed.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
1 review
5 of 5 stars Reviewed March 23, 2015

Staying intown for a local swim meet. Had a wonderful nights stay. Kevin provided excellent customer service. Very professional, informative and assisted with a change in rooms. Thank you very much Mr. Kevin

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review, March 31, 2015
Hello KG,

Thank you for sharing your recent experience at the Holiday Inn Express & Suites Manassas. My team and I truly appreciate the 5 star rating you have given us. Knowing we have provided you with an excellent stay is truly a reward to us.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Manassas

Address: 10810 Battleview Pkwy, Manassas, VA 20109 (Formerly Country Inn & Suites Manassas)
Phone Number:
Location: United States > Virginia > Prince William County > Manassas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Manassas
#4 Business Hotel in Manassas
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Manassas 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Manassas
Holiday Inn Express & Suites Manassas Hotel Manassas
Country Inn Manassas
Manassas Country Inn

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