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“Excellent Stay Start to Finish” 5 of 5 stars
Review of Holiday Inn Express & Suites Manassas

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Holiday Inn Express & Suites Manassas
2.5 of 5 Hotel   |   10810 Battleview Pkwy, Manassas, VA 20109 (Formerly Country Inn & Suites Manassas)   |  
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Ranked #7 of 19 Hotels in Manassas
Lexington, Virginia
1 review
“Excellent Stay Start to Finish”
5 of 5 stars Reviewed 5 days ago NEW

As soon as I walked in the front door, desk clerk Keni greeted me with immediate eye contact and a big welcoming smile, then checked us in with elan and efficiency. He continued to be extraordinarily helpful over the two days we stayed. The accommodations were clean and comfortable. The rest of the staff was friendly and provided excellent service. The breakfast room was clean and welcoming. The food was excellent and there were a wide variety of well-stocked breakfast items. All-in-all, a wonderful stay.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review, 3 days ago
We're glad you had an excellent stay at the Holiday Inn Express & Suites Manassas. We appreciate your comments and thank you for recognizing Keni for his warm and friendly attitude throughout your stay. It was our pleasure to have served you and we look forward to be at your service again in the future.

Thank you,
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81 reviews from our community

Traveler rating
    48
    20
    6
    3
    4
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23
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Philadelphia, Pennsylvania, United States
Top Contributor
71 reviews 71 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and a buddy of mine stayed at this hotel for two nights to visit Manassas/Bull Run National Park. We were happy enough with the hotel to the point where we were only going to stay one night but opted to stay a second night and drive the following day. The Suite had two comfortable large queen beds and was very roomy. The first night we were on the second floor and it was very quiet. The second night we were on the first floor and there was a little bit of noise from the floor above us. The room appeared new and very clean. The breakfast is adequate with a good selection of food. Good value for the price. The check in was easy and the staff helpful. The indoor pool and hot tub were very clean. If i needed to stay in this area again, I would definitely choose this hotel.

Room Tip: The area is generally quiet. I would opt for the Suite again probably on the second floor.
See more room tips
  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review, 3 days ago
Hello Nullion12,

Thank you for sharing your recent experience at the Holiday Inn Express & Suites Manassas. It is rewarding to know that you stayed another night because you were happy with us. We look forward to be at your service again next time you are in our area.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Keni makes this hotel's front desk shine. He has a unique style, and it's so rare to meet someone who can smile and take care of a customer these days.

Clean room, good breakfast (bacon, eggs, sausage, & biscuits!). They already had the crib set up in the room when we arrived.

Stayed September 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review, 3 days ago
Hello Platoaristotle,

We appreciate you sharing your recent experience at the Holiday Inn Express & Suites Manassas and also for recognizing Keni's unique & friendly attitude. It was great having you with us and we hope to have you with us again in the future.

Best Regards,
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Grafton, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

Room was very nice. lots of space. Keni was great at resolving any minor issues. Would stay again. Hotel was conveniently located to many restaurants and shops. Breakfast was OK. No pancakes or waffles. And, the fruit was in limited selection and poor quality. Kids loved the pool & hot tub.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review, 3 days ago
Hello Michael,

It is an honor to know that you had an excellent stay at the Holiday Inn Express & Suites Manassas and also for recognizing Keni for providing you with excellent service. We look forward to be at your service again next time you are in our area. If I can assist in your future reservation I may be reached at 703.393.9797.

Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In staying in many hotels, it is possible to develop a feel for a hotel. This HI Express was clean, the staff was very helpful and friendly. The housekeeping was efficient. Breakfast was good except for the fruit. Each day the fruit was over ripe. Parking lot is a little tight, with only only access. Parking and leaving was a little difficult. Lots of other hotels in area, probably would use them next time. Had two different rooms, neither air conditioner seemed to work well. I think they might have put limits on them. Irritating.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review, 3 days ago
Hello Hytecher09,

Thank you for your comments and for recognizing the staff's helpfulness and friendliness. My apologies if we fell short on your other expectations. If there's anything I can do to make it right I may be reached at 703-393-9797.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
5 of 5 stars Reviewed 3 weeks ago

From the moment I walked in the door I was presented with his awesome smile and extremely cordial manner. Keni certainly has style and his laugh and smile was contageous for all my party who met him.When we could not find a luggae cart to carry our bags to the third room, he stepped up and became Keni the bellman in a split second and would not even take a tip from us for extraordinary efforts. So Keni best I can do is tell others about you and hopefully they will get some too.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, General Manager at Holiday Inn Express & Suites Manassas, responded to this review, 3 days ago
Hello Askgonzo,

Thank you for giving Holiday Inn Express & Suites a 5 Star Rating and for recognizing Keni's excellent service and "can do" attitude. We look forward to be at your service again in the future.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here with a friend to go to Jiffy Lube Live for Linkin Park, August 12-14.
Hotel was clean, beds & pillows were very comfortable, all staff members we encountered were very friendly & helpful.
The pool & hot tub are bigger than I expected, and the whole swimming area was clean & well-maintained.
I would definitely stay here again. It's only about 3 miles from the Jiffy Lube Live venue, which is also a plus!

Stayed August 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Manassas

Address: 10810 Battleview Pkwy, Manassas, VA 20109 (Formerly Country Inn & Suites Manassas)
Phone Number:
Location: United States > Virginia > Prince William County > Manassas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Manassas
#5 Family Hotel in Manassas
#8 Business Hotel in Manassas
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Manassas 2.5*
Number of rooms: 75
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Also Known As:
Holiday Inn Express And Suites Manassas
Holiday Inn Express & Suites Manassas Hotel Manassas
Country Inn Manassas
Manassas Country Inn

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