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“Great Staff” 5 of 5 stars
Review of Holiday Inn Express & Suites Manassas

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Holiday Inn Express & Suites Manassas
2.5 of 5 Hotel   |   10810 Battleview Pkwy, Manassas, VA 20109 (Formerly Country Inn & Suites Manassas)   |  
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Ranked #5 of 19 hotels in Manassas
San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great Staff”
5 of 5 stars Reviewed May 24, 2013

We had a great experience with the staff. Denise was wonderful. She made sure we had everything we needed. Her customer service skills were amazing. I would definitely stay here again. The rooms were very clean and it was reasonably priced. Great location ... just a few miles from Manassas Battlefield, our destination.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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63 people have reviewed this hotel

Traveler rating
    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
1 review
5 of 5 stars Reviewed May 21, 2013 via mobile

I am usually verb prepared when it comes to traveling, but this time I forgot a few toiletries. I went down to the front desk and asked for a toothbrush, toothpaste, and contact solution and case. Denise, (the woman helping me) gave me the toothpaste and brush, but said she didn't have the contact stuff. The next morning she had some solution and a case waiting for me as the desk. I she said it was no big deal, she had extra at home. I give great credit to her and her reflection of holiday Inn!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, West Virginia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 20, 2013

We stayed here for four nights in early May with a large group from my son's school, which was in the area for a national competition. The hotel was chosen for its location between D.C. and The Plains. Not only did they offer our group a fantastic rate, but we were very pleased with the quality of this clean, comfortable and apparently fairly new hotel. We especially liked having BOTH a small fridge and microwave in the room, which came in handy for storing drinks & and making popcorn. The pool area was very large and spacious, though there seemed to be a problem keeping it stocked with towels, requiring several requests. The large complimentary breakfast was excellent and had great variety--the pancake maker was especially a hit with the kids, and it was nice to choose between scrambled eggs & boiled eggs, along with biscuits, sausage/bacon, fruit, cereals, yogurt, etc. We could not have asked for a better or more economical place to stay. If we return to the D.C. area, we definitely would consider staying at this hotel.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dover, Delaware
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 3, 2013

enjoyed our stay at The Holiday Inn and Suites Manassas. My family and I arrived early after booking shortly before arrival. We requested an early check in as we had been up 28+ hours and were exhausted; however, they were unable to accommodate our requests. When we did come back, we were checked in quickly. Being as though the hotel was completely booked, we were issued a first floor room.We had no issues with our first floor room. The room was clean, had a living room with a queen sofa bed, and a bedroom (with a door) with two queen beds. There was also a microwave, refrigerator and sink in the hall area. I would stay at this hotel again if we are ever in the area. Cracker Barrel is directly across the street, across the higway is a couple of other restaurants. We didn't spend much time awake here, (arrived around 11pm... went to sleep until 10am; checked out at 12noon). When we went to sleep, we didn't hear anything and slept pretty comfortably with the black out curtains.This hotel is in a commercial area. We felt safe and this hotel met our needs.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Freehold, New Jersey
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 27, 2013

we stumbled onto this location on a roadtrip and were pleasantly surprised. the room was large and clean. the bathroom was as well. the best part, this was the only hotel on our college road trip that offered hypo allergenic bedding! was the first night i didn't have an allergy attack from all of the down! free breakfast was great as well. staff was very friendly. no complaints.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 4, 2013 via mobile

On the plus side this was handy and we didn't need to travel much off the beaten path to get there. The beds were clean and comfortable. However, this was supposed to be a non smoking room. The bathroom reeked of cigarette smoke, smelled just like the bottom of a dirty ash tray. The staff was quick to furnish air freshener but that didn't really help. As I crawled into bed, the comforter also smelled of cigarette smoke as did some of the towels. They really need to strip this room, and perhaps others, and clean them up if they wish to use these as non smoking. The smell made the room 'feel' dirty even if it may not have been.

Stayed March 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Manassas, responded to this review, March 23, 2013
Dear Karen B,

Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. We are truly sorry for the strong smelt of smoke in your room. Please accept our sincere apologies for any inconvenience or discomfort it may have caused you. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guests.

Your business is valued and we hope your future travel plans will continue to include IHG properties.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manassas, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2013

One of the best hotel I stayed in and I spent a lot of times in hotels due to work. Excellent service all around the time I checked in to the time of my departure. Highly recommend this place if you are in the DC area.

Room Tip: Suite is one of the best suite I've been in. Stayed on the first floor and room is very quiet be...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express & Suites Manassas

Also Known As:
Holiday Inn Express & Suites Manassas Hotel
Holiday Inn Express And Suites Manassas
Holiday Inn Express & Suites Manassas Hotel Manassas
Country Inn Manassas
Manassas Country Inn
Address: 10810 Battleview Pkwy, Manassas, VA 20109 (Formerly Country Inn & Suites Manassas)
Phone Number:
Location: United States > Virginia > Prince William County > Manassas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Manassas
#7 Business Hotel in Manassas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Manassas 2.5*
Reservation Options:
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