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“Very Clean Place and Good Value” 5 of 5 stars
Review of Holiday Inn Express & Suites Manassas

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Holiday Inn Express & Suites Manassas
2.5 of 5 Hotel   |   10810 Battleview Pkwy, Manassas, VA 20109 (Formerly Country Inn & Suites Manassas)   |  
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Ranked #9 of 19 hotels in Manassas
Herndon, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Very Clean Place and Good Value”
5 of 5 stars Reviewed July 5, 2012

The Hotel is Really Close to Many Restaurants and the hotel dont have a restaurant on site. The Hotel has Breakfast option and the food is good in there. the staff are friendly and the outlook of the hotel from the outside is georgous. The Place is Clean on the Inside and On the Outisde.

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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71 people have reviewed this hotel

Traveler rating
    41
    19
    4
    3
    4
See reviews for
22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2012

I recently stayed at HI Express Manassas because of delayed flight. The night clerk who checked us (10 frustrated airline guests) was very cordial, checking us all in quickly, helping us find restaurants (it was 11:30pm) and coordinating shared transportation back to the airport in the morning. Really went above and beyond. The rooms were clean and comfy. My only complaint is that their breakfast didn't start til 6:30am and we had to leave at 6am.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaffney, South Carolina
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 4, 2012

The were extremely accommodating. Went for Rolling Thunder in DC. They offered places to eat for groups, they were friendly. The only complaint is that we had to leave very early on Sunday, for the Pentagon, and there was no breakfast. Did not start breakfast till 7:30 am

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Alexandria, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 31, 2012

On Saturday {5/26/2012} our group experienced VERY POOR management @ this hotel!!!!!!! We were down for the "Rolling Thunder" in D.C. to HONOR the Vets. On Saturday afternoon our group was going to utilize the pool. Only to find it had been taken over by 10 children {approx. ages of 7 to 10 years of age}. No adult supervision & noise that was beyond belief !!!! YELLING, SCREAMING, & RUNNING around!!!!!!!!!!! Management confirmed they could hear it {down the hallway / with the pool door closed} , but did NOTHING!!!!!!!! We watched as two women, blocked the entrance to the hotel {5 1/2 hrs.}, with their car, and dropped off children not even staying there. As it turned out, they were having a birthday party {bags & bags of McDonald food / littered every where} and not even registered at the hotel !!!!! Management did NOTHING!!!!!!!!! They {management} told me that they {party goers} had registered one room with 4 children --- the other 6 & adults ??????????? All these adults did NOTHING to correct their children!!!!!!!!!!!
The members of our group are all in business / professionals! Never have I seen such a poorly managed Hotel. I personally stay in hotels/motels on average, a 150 nights per year!!!! Our group had 9 rooms for 4 nights each !!!!! As I told the general manager in an e-mail {no response from him}, we will never stay at this location again!!!! "Rolling Thunder" is every year!!!!! Hopefully he can get the "birthday party" back next year. That will be one room {maybe} for one night !!!! GREAT trade off of those at the Holiday Inn Express / Manassas VA as they will have to do NOTHING but lose money !!!!!!!!!!!!!

Room Tip: Don't plan on using the pool !!!!!!!!!!!!!!
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  • Stayed May 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Holiday Inn Express & Suites Manassas, responded to this review, July 8, 2012
Dear Jeff T,

Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Regards,

Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bayville
1 review
5 of 5 stars Reviewed May 29, 2012

We want to take this time to express our complete satisfaction during our 3 previous stays, starting with your exceptionally courteous & helpful agent Julie. We come here to visit our son & daughter-in-law & grandchildren frequently & the service by your staff makes our stays pleasant & comfortable.The only issue we would like to address is to have a totally smoke-free environment.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wheat Ridge, Colorado, USA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2012

Front desk down to the Bartender were just great people.

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2012

I believe they just went a complete renovation, therefore everything has a new feel, the rooms are spacious, especially their suites, and every staff I came in contact with was courteous, and amicable.

  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Manassas

Address: 10810 Battleview Pkwy, Manassas, VA 20109 (Formerly Country Inn & Suites Manassas)
Phone Number:
Location: United States > Virginia > Prince William County > Manassas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Manassas
#5 Family Hotel in Manassas
#9 Business Hotel in Manassas
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Manassas 2.5*
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Also Known As:
Holiday Inn Express And Suites Manassas
Holiday Inn Express & Suites Manassas Hotel Manassas
Country Inn Manassas
Manassas Country Inn

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