We stayed here for a show at Jiffy Lube Live. I reserved the room a couple months in advance and called a week ahead of check in to confirm my reservation due to the fact I reserved through a travel site. When calling to confirm my reservation I specifically asked for the check in time and was promptly told 1pm. Upon arrival we were greeted by a rude manager on duty who quickly explained how busy the hotel was that day and that check in was not until 3pm. I was cutoff mid sentence throughout the conversation when trying to explain that I had called ahead of time to confirm check in times. Not to mention the manager was also on a separate phone call at the time and interjected in my conversation with the associate working the front desk to tell me check in was not until 3pm. Luckily the associate working the front desk was able to accommodate our "early" arrival and we went to our room. Overall the hotel is clean and the room was comfortable enough for the night. The only other complaint I have is the air conditioning is on a sensor which is located out of site of the bed. Therefore the temperature of the room wasn't comfortable while sleeping. I would not stay here again simply because of the service I received from what is supposed to be a manager on duty upon arrival.
- Official Description (provided by the hotel):
- The brand new Candlewood Suites Manassas hotel is the area s newest all suite hotel, conveniently located at I-66, exit 47. Whether traveling for business or leisure, for one night or for an extended stay, the Candlewood Suites Manassas hotel provides our guests with all the comforts of home. In their spacious suites, guests can cook meals in the fully equipped kitchen. Guests can relax in the overstuffed recliner while watching movies from our free DVD library on the 32 LCD TV, and will enjoy a great night s sleep in their Sealy beds featuring the Comforts of Home Bedding Collection. Business travelers will work more efficiently utilizing the executive desk with speaker phone, voicemail and free high-speed Internet.The Candlewood Suites Manassas hotel features a free fitness center, free guest laundry room, 24-hour business center with free Internet, and outdoor gazebo with complimentary gas grills. Many local favorite restaurants are nearby, but for those guests that prefer to dine in , a fully stocked Candlewood Cupboard provides breakfast, lunch and dinner options. This beautiful hotel is a great alternative to corporate apartments and is the perfect environment for government, relocation and temporary housing needs. The hotel allows easy access to Washington DC, Dulles Airport and Quantico, and is within minutes of Dulles Expo, GMU, Lockheed Martin, Manassas Battlefield, Micron and Nissan Pavilion. ... more less
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- Also Known As:
- Candlewood Suites Manassas Hotel Manassas