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Candlewood Suites Manassas: Traveler Reviews

2.0 of 5
11220 Balls Ford Road, Manassas, VA 20109
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Candlewood Suites Manassas
Ranked #5 of 19 hotels in Manassas
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52 reviews from our community

    Trip type
Traveler rating
    36
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Date Rating
Waldorf, Maryland
1 review
“Love this place!”
5 of 5 stars Reviewed August 19, 2012

Went there for concert, stayed at one of the suites and totally loved it! Rooms are very nice and clean. Girls at the desk rock, room was comfy, close to Jiffy Lube Live, couldn`t really ask for more for the price I payed!

Room Tip: Suites are really nice!
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jimmy p about Candlewood Suites Manassas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanover, Maryland
1 review
“Love this place”
5 of 5 stars Reviewed August 19, 2012

We had tickets for the postponed Aerosmith Concert, this guys let us move our reservation from the original date (7-3) and cook care of us when we can in last weekend, we ended up staying all weekend and went to the linkin park concert too! Great staff, rooms were large and you can't beat the location(2 miles from Jiffy lube). We will be back for Jimmy Buffet in Setember and we can wait! Thanks Candlewood, my friends and I will always stay here!

Room Tip: Closet hotel imaginable to Jiffy Lube Live
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lawrence S about Candlewood Suites Manassas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
1 review
“Yea to Taj and Amanda..the best!”
5 of 5 stars Reviewed August 13, 2012

The best place iN Manasas...the staff really did a great job of making us feel like family...Meticulously clean..The staff work very hard and were very accomodating for any need..I would not have spent the money if it were nto for the friendly staff who made us feel at home

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BreeGi about Candlewood Suites Manassas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manassas, Virginia
1 review
1 helpful vote 1 helpful vote
“Nothing special plus musty rooms”
3 of 5 stars Reviewed August 9, 2012

I've read the reviews for this hotel and can't believe they're talking about the same place...

I'm sitting in a room in this hotel right now (proof for the hotel management: code is man1600 this week), and it's 'average' to 'less than average' overall. I am here for an extended time with a large group >30, and I'm not speaking just for myself. The biggest complaint is that the rooms are musty and have a smell of mildew (which I read an earlier complaint with the management gave it sure is that the problem was taken care of but obviously it has not been). Another thing is that the hotel rooms have motion sensors above the room doors that control the air conditioners. That means anytime that you're not moving in your room in the air conditioner does not come on. I can understand the hotel wants to save money but it is saved at our expense.

One of the things that bothered everyone was that the hotel roped off all the handicap access parking. The front desk said that it was to keep the vehicles from being damaged during roof repair the next day, but this forced at least 3 families with members in wheelchairs and special needs to have to park in the church parking lot next door. The front desk offered nothing more than a "nope, sorry" when asked if there were any accommodations made to replace the handicap access that was taken away.

If given a choice I would stay somewhere else, but you'll live if you have to stay here...there's just much better out there.

The last comment I have, is that I would be wary of the replies from management of the hotel on the site or others because it seems they write what they want the public to read but not with the actual truth is. I remember reading a comment about someone complaining of the mildew smell and the management replied that the problem had been taken care of, but I can assure you that that is not the case as of august 2012.

Room Tip: First floor would've been nice
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask B B about Candlewood Suites Manassas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Manassas, responded to this review
August 30, 2012
Dear B B,

Thank you for taking the time to convey your comments regarding your recent experience with us. Please allow me to apologize for the...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“A room with everything”
5 of 5 stars Reviewed August 1, 2012

For the price, you can't beat it. Stayed here as to not have to drive to a concert at the Jiffy Lube Live center. Hotel room was nice, clean, and new feeling. TV had a dvd played. Room had a big fridge, sink, glasses and mugs and everything you need, sink, nice big bathroom, area to sit with recliner chair. Front desk was helpful in getting us a cab and stuff, good for the price for sure. Would stay there again.

Room Tip: I got the double full bed, seemed nice. Asked for a rollaway while booking but did not receive one(i...
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mmace1791 about Candlewood Suites Manassas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Candlewood Suites Manassas

Also Known As:
Candlewood Suites Manassas Hotel Manassas
Candlewood Suites Manassas Hotel
Address: 11220 Balls Ford Road, Manassas, VA 20109
Phone Number:
Region: United States > Virginia > Prince William County > Manassas
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
#5 Business Hotels in Manassas
#5 Family Hotels in Manassas
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The brand new Candlewood Suites Manassas hotel is the area s newest all suite hotel, conveniently located at I-66, exit 47. Whether traveling for business or leisure, for one night or for an extended stay, the Candlewood Suites Manassas hotel provides our guests with all the comforts of home. In their spacious suites, guests can cook meals in the fully equipped kitchen. Guests can relax in the overstuffed recliner while watching movies from our free DVD library on the 32 LCD TV, and will enjoy a great night s sleep in their Sealy beds featuring the Comforts of Home Bedding Collection. Business travelers will work more efficiently utilizing the executive desk with speaker phone, voicemail and free high-speed Internet.The Candlewood Suites Manassas hotel features a free fitness center, free guest laundry room, 24-hour business center with free Internet, and outdoor gazebo with complimentary gas grills. Many local favorite restaurants are nearby, but for those guests that prefer to dine in , a fully stocked Candlewood Cupboard provides breakfast, lunch and dinner options. This beautiful hotel is a great alternative to corporate apartments and is the perfect environment for government, relocation and temporary housing needs. The hotel allows easy access to Washington DC, Dulles Airport and Quantico, and is within minutes of Dulles Expo, GMU, Lockheed Martin, Manassas Battlefield, Micron and Nissan Pavilion. ... more   less 
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