The staff was very helpful while I was staying with them. I asked all kinds of questions about where things were and how to get there as well as for all the little things I forgot to pack, like toothpaste and extra conditioner and shampoo. They were always helpful and very nice. The room was great too. I had a large room the gave me plenty of room to unpack all of my things while I got ready for a wedding. The room and hotel were very clean and it was easy to find things in the hotel. Overall, it was a great place to stay.